Software Engineering Manager

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position...

• Ford Credit is looking for a Director of Software Engineering to lead our Platform Integration function. This role is a critical function at the heart of several modernization efforts, including establishing an Industrial Loan Bank, a Core Lending Modernization program, and the implementation of a centralized Fleet Management Billing and Payments solution. As such, this is a highly technical, cross-cutting role responsible for establishing the patterns, standards, and operational discipline that allow dozens of engineering teams to integrate reliably — through well-governed APIs, a coherent event-driven architecture, and a shared set of integration templates and standards.
• This leader owns the organization's Orchestration platform, including our GraphQL implementation, Service API strategy, and Event Registry. You will work directly with 10-25 teams to support the adoption of these patterns and help them evaluate their designs and delivered systems against our maturity model through a weekly Production Readiness and Review Council, that you will also lead.
• This role is inherently cross-team: success is measured not by any single system owned, but by the consistency, reliability, and throughput this leader enables across the broader engineering organization – all channeled through and dependent on the health, scalability, and governance of the Orchestration platform.
• The candidate will have a deep understanding of GraphQL, the Apollo platform, Platform Thinking, Domain-Driven Design, Product Mindset, and Cloud-Native Distributed Systems, paired with hands-on SRE instincts for deployment, monitoring, telemetry, observability, and recovery. The role will partner with product engineering teams, infrastructure and SRE, and developer experience and AI teams to ensure integration is done consistently, safely, and at speed — while providing guidance and coaching on building services and platform capabilities through high-quality engineering and operational practices.
• The position is supported by the Ford Credit VP of Platform Engineering and will support 25-40 team members in North America and India.