Site Reliability Engineer (SRE) I

• About the Role as a Site Reliability Engineer (4-6 Years)

• We are seeking a highly motivated AWS DevOps Engineer with 4-6 years of experience to support and enhance our cloud-based applications and infrastructure. In this role, you will be responsible for AWS administration, CI/CD pipeline management, Kubernetes and Docker operations, deployment automation, incident management, and driving platform stability and scalability. You will work closely with development, infrastructure, and operations teams to ensure reliable and efficient service delivery while contributing to continuous improvement and AI-driven initiatives.

• Key Responsibilities

• Manage software deployments, change requests, and server maintenance activities.

• Monitor, troubleshoot, and resolve production incidents, including root cause analysis and post-incident reviews.

• Support and optimize AWS infrastructure, Kubernetes clusters, and containerized applications.

• Build, maintain, and enhance CI/CD pipelines using AWS CodeBuild, CodePipeline, GitHub, and JFrog Artifactory.

• Shift time: Rotational 11.00 AM - 8.00 PM

• About You as a Site Reliability Engineer:

• 4-6 years of experience in AWS Cloud, DevOps, Site Reliability Engineering (SRE), or Production Support environments.

• Required Skills

AWS (S3, Lambda, MQ, Config, Cloud9), Kubernetes, Docker, Helm, GitHub, AWS CodeBuild, AWS CodePipeline, JFrog Artifactory, Python Automation, PostgreSQL, Microsoft SQL Server, DevOps practices, and exposure to AI technologies.

• Strong hands-on expertise with AWS services, Kubernetes, Docker, Helm, and CI/CD tools.

• Experience managing application deployments, infrastructure operations, change management, and incident response in production environments.

• Proficient in Python scripting and automation, with experience leveraging AWS services to improve operational efficiency.

• Working knowledge of PostgreSQL and Microsoft SQL Server.

• Strong troubleshooting and analytical skills with the ability to perform root cause analysis and drive service improvements.

• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across technical and business teams.

• Passionate about automation, cloud technologies, DevOps best practices, and AI-driven solutions.

• Self-motivated, customer-focused, and committed to continuous learning and operational excellence.

• Develop automation solutions using Python, AWS Lambda, and AWS SDKs.

• Collaborate with cross-functional teams to improve platform reliability, scalability, and operational efficiency.

• Maintain operational documentation, runbooks, and support procedures.

• Serve as a Subject Matter Expert (SME) for designated platform components and contribute to AI-enabled automation initiatives.

#LI-SM1

What’s in it For You?

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

• Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.

About Us

Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal, tax, accounting, compliance, government, and media. Our products combine highly specialized software and insights to empower professionals with the data, intelligence, and solutions needed to make informed decisions, and to help institutions in their pursuit of justice, truth, and transparency. Reuters, part of Thomson Reuters, is a world leading provider of trusted journalism and news.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity, accuracy, fairness, and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.

As a global business, we rely on the unique backgrounds, perspectives, and experiences of all employees to deliver on our business goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.

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More information about Thomson Reuters can be found on thomsonreuters.com.