Global UX and Content Sr Designer

Donaldson is committed to solving the world’s most complex filtration challenges. Together, we make cool things. As an established technology and innovation leader, we are continuously evolving to meet the filtration needs of our changing world. Join a culture of collaboration and innovation that matters and a chance to learn, effect change, and make meaningful contributions at work and in communities. ​

 

Owner and main responsible for the UX/UI and Content Strategy for the global eCommerce Platform. Create and supervise experiences that meets and exceed our customer’s needs. Develop the content strategy for our ecommerce ecosystem by designing/creating/implementing relevant materials focused on end customers digital purchasing path, global marketing campaigns and internal communication strategies.

Role Responsabilities

• Understanding users’ behavior when interacting with our different digital channels to identify frictions and opportunities for improvement.
• Supervise Wireframes and Prototype Solutions for eCommerce
• Responsible for User Research, Information Architecture, Interaction, and visual design.
• Analyze UX/UI Areas of opportunities and determine solutions
• Bring best practices for eCommerce UX/UI and Content Initiatives
• Develop & Implement Ecommerce Content Strategy inside the eComm platform.
• Develop & Execute a Shop Communication Plan for internal and external stakeholders.
• Analyze Customer Journey and Customer Mapping for Pain point discovery.
• Manage and execute eComm social media planning globally

Minimum Qualifications

• User Experience and User Interface (Wireframe, prototypes, A/B Testing, Benchmarking, Heatmaps)
• User Research Strategies (VOC, NPS, Surveys, Feedback forms, Usability testing, Design Thinking)
• Web Analytics for eCommerce
• Audiovisual design and production software
• Copywriting
• Microsoft Office (Excel, PowerPoint, Word, Outlook)
• Advanced English proficiency

Preferred Qualifications

• AI generative content tools
• AI Prompting.
• Digital Marketing.
• SCRUM/Agile.
• Social Media / Marketing Hub´s

Employment opportunities for positions in the United States may require use of information which is subject to the export control regulations of the United States. Hiring decisions for such positions are required by law to be made in compliance with these regulations. Applicants for employment opportunities in other countries must be able to meet the comparable export control requirements of that country and of the United States.

Donaldson Company has been made aware that there are several recruiting scams that are targeting job seekers.  These scams have attempted to solicit money for job applications and/or collect confidential information, Donaldson will never solicit money during the application or recruiting process.  Donaldson only accepts online applications through our Careers | Donaldson Company, Inc. website and any communication from a Donaldson recruiter would be sent using a donaldson.com email address.  If you have any questions about the legitimacy of an employment opportunity, please reach out to talentacquisition@donaldson.com to verify that the communication is from Donaldson.

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.