Engineering Account Support and Training Manager

We have an immediate opening for a full-time Engineering Account Support & Training Manager position. This role is responsible for providing management oversight, operational support, and workforce development for HBM’s less technically complex maintenance accounts. The position serves as a key internal resource, managing the floater bench, overseeing the apprenticeship program, and developing and delivering engineering and maintenance training across the organization.

-Benefits: Healthcare plan option, dental insurance, direct deposit options, flexible spending account, Competitive wages, Vacation and holiday pay, and 401(k) plan. 

-Location: Oahu, HI

-Schedule: Flexible schedule required / Availability for nights, weekends, and traveling as needed

-Salary range: $100,000 – $115,000 per year

-Account Oversight and Operational Support

Provides management oversight and support to less sophisticated maintenance accounts,

ensuring service quality, compliance, and consistency.

Conducts periodic site visits, evaluations, and operational audits.

Assists site supervisors and technicians with troubleshooting, staffing challenges, and

operational issues.

Supports large-scale or sensitive maintenance activities (e.g., building shut-offs,

coordinated repairs).

Prepares and reviews reports related to site performance, staffing, and operational

metrics.

-Floater Bench Management

Manages the deployment, scheduling, and utilization of the floater bench to support

staffing gaps, absences, and special projects.

Ensures floater personnel are properly trained, prepared, and matched to site needs.

Monitors performance of floater staff and provides coaching and feedback.

-Apprenticeship Program Oversight

Oversees HBM’s apprenticeship program, including onboarding, progression tracking,

and skills development.

Coordinates with site supervisors and mentors to ensure apprentices receive appropriate

training and exposure.

Evaluates apprentice performance and readiness for advancement.

-Training and Workforce Development

Develops, implements, and delivers engineering and maintenance training programs for

technicians, supervisors, floaters, and apprentices.

Establishes standardized training materials, curricula, and technical competency

benchmarks.

Conducts orientation, refresher training, and ongoing technical skill development

programs.

Supports leadership development and supervisory training for engineering staff.

-Leadership and Employee Development

Supports supervisors with employee development, performance management, and

corrective action in coordination with HR.

Participates in employee evaluations and provides developmental feedback.

Promotes a culture of safety, professionalism, and continuous improvement.

-Administrative and Planning Support

Assists with workforce planning, scheduling strategies, and cost-control initiatives.

Supports budget planning related to staffing, training, and operational efficiencies.

Performs other duties as requested by HBM management.

-Skills and Qualifications:

High school diploma or equivalent

Valid Hawaii driver’s license

Must pass HBM prescreen check

Strong communication and interpersonal skills

Proven supervisory or leadership experience in operations, engineering or maintenance environments

Experience operating and/or overseeing building maintenance functions

Proficient in Microsoft Office and email

BA/BS in engineering, business degree preferred or related field (or equivalent experience)

Experience developing and delivering technical training programs

Experience managing multi-site or support-focused operations

Familiarity with apprenticeship or workforce development programs

Hawaiian Building Maintenance We are an equal opportunity employer. 1013 Kawaiahao Street, Honolulu, HI 96814 (by appointment) Phone: 808-537-4561  hbmhawaii.com/