Infrastructure Solutions Engineer

About AllCloud

AllCloud is a leader in amplifying organizations’ cloud potential through AI. With a track record of hundreds of successful migrations and implementations across AWS and Salesforce, AllCloud has developed strategies and solutions that enable businesses of all sizes to remain at the forefront of innovation.

AllCloud is a leader in AI-led professional and managed services. As an AWS Premier and audited managed services Partner, and Salesforce Consulting partner, AllCloud provides comprehensive AI-led cloud journey support, from initial migration to ongoing management through our Engage Managed Services. Our expertise ensures that clients remain aligned with ecosystem best practices while focusing on their core business growth.

AllCloud serves clients across the globe with offices in EMEA and North America. www.allcloud.io

Role Overview

We are looking for an experienced Infrastructure Solutions Engineer with strong expertise in Windows infrastructure and AWS cloud environments. The ideal candidate has hands-on experience managing enterprise infrastructure, troubleshooting complex technical issues, implementing cloud solutions, and ensuring the reliability, security, and performance of production environments.

The role requires a strong combination of Windows Server administration, AWS infrastructure, networking, automation, monitoring, and troubleshooting skills, along with the ability to work closely with engineering and customer-facing teams.

Key Responsibilities

• Design, implement, manage, and support Windows-based infrastructure across on-premises and AWS environments.

• Administer and troubleshoot Windows Server environments, including Active Directory, DNS, DHCP, Group Policy, IIS, and related services.

• Design and manage AWS infrastructure using services such as EC2, VPC, IAM, S3, CloudWatch, RDS, Route 53, Load Balancers, and Auto Scaling.

• Perform infrastructure troubleshooting across OS, networking, application, database, and cloud layers.

• Monitor system health, performance, availability, and capacity across infrastructure environments.

• Implement and maintain backup, disaster recovery, high availability, and business continuity solutions.

• Manage security controls including IAM, security groups, network ACLs, patching, endpoint security, and access management.

• Automate infrastructure and operational tasks using PowerShell, Python, AWS CLI, or similar scripting tools.

• Support infrastructure provisioning and configuration management using Terraform, CloudFormation, or equivalent tools.

• Identify recurring infrastructure issues and drive root cause analysis (RCA) and permanent remediation.

• Collaborate with DevOps, Application, Security, and Engineering teams to support deployments and infrastructure changes.

• Participate in incident, problem, and change management processes.

• Maintain technical documentation, architecture diagrams, SOPs, and troubleshooting guides.

• Participate in on-call/rotational support when required.

Requirements

Required Skills

• 6+ years of experience in Windows Server administration and enterprise infrastructure.

• Strong hands-on experience with Windows Server 2016/2019/2022.

• Strong knowledge of Active Directory, Group Policy, DNS, DHCP, IIS, and Windows troubleshooting.

• Experience with Windows patching, upgrades, performance tuning, and system hardening.

• Understanding of PowerShell scripting and automation.

• Strong hands-on experience with AWS infrastructure and services.

• Good understanding of EC2, VPC, IAM, S3, CloudWatch, RDS, Route 53, ELB/ALB, Auto Scaling, and related AWS services.

• Experience designing and troubleshooting AWS networking, including subnets, routing, security groups, NAT/Internet Gateways, and VPN.

• Understanding of AWS security, monitoring, backup, and disaster recovery practices.

• Strong troubleshooting skills across OS, network, application, and cloud infrastructure.

• Experience with Terraform or CloudFormation is preferred.

• Exposure to CI/CD and DevOps practices is an advantage.

• Experience with monitoring tools such as CloudWatch, SolarWinds, Datadog, Splunk, or equivalent.

• Good understanding of TCP/IP, HTTP/HTTPS, VPN, firewalls, load balancing, and networking concepts.

Preferred Qualifications

• AWS certification such as AWS Solutions Architect – Associate/Professional or SysOps Administrator.

• Microsoft certification such as Azure Administrator, Windows Server, or related Microsoft certification.

• Experience working in SaaS, cloud, managed services, or enterprise infrastructure environments.

• Experience supporting production-critical environments and customer-facing technical issues.

Signs you may be a great fit

• Impact: Play a pivotal role in shaping a rapidly growing venture studio.

• Culture: Thrive in a collaborative, innovative environment that values creativity and ownership.

• Growth: Access professional development opportunities and mentorship.

• Benefits: Competitive salary, health/wellness packages, and flexible work options.