IT Product Manager, Finance

Description

ABOUT WHO BREW

Who Brew is a 7 Brew franchisee. We run 44 drive-thru coffee stands across six states, with 20 more under construction and a pipeline of sites behind those. Every stand has a life: a site gets found and permitted, built and opened, then run for years. The technology team owns the systems that carry a stand through that life, and the money that flows through all of it.

THE JOB

You'll own the finance systems and the work that runs through them. Sage Intacct is the general ledger and AP. Paylocity runs payroll for 20+ legal entities. Xenial/Genius is the register at every stand. CrunchTime holds inventory and food cost. On top of those we build our own tools: an AP inbox that reads invoices as they arrive, a monthly management pack that assembles itself from the warehouse, cash-flow tracking for stands under construction, and the payroll tools the accounting team uses every pay period.

Your job is to make that stack work for the people who use it. Sit with the accounting and payroll team. Learn how the month actually closes. Find where the hours go. Turn that into specs we can build, test what gets built against real numbers, roll it out, and write it down.

Requirements

WHAT YOU'LL DO

• Own the request queue for finance systems. Every ask gets written up, sized, prioritized with the controller, and closed with a note on what shipped.
• Write specs a builder can work from: the process today, the change, the data it touches, and how we'll know it worked.
• Test releases against real data before they ship. If an AP total, a payroll cash number, or a P&L line doesn't tie to the source system, you catch it.
• Run the monthly management pack cycle with the accounting team: readiness checks, generation, review, and the fixes that make next month cleaner.
• Support the AP inbox day to day: duplicate invoices, missing attachments, vendors that extract badly, approval routing.
• Own our side of the vendor relationships: Sage support through our reseller, Paylocity, Bill.com, Ramp, CrunchTime. Know who to call and what to ask.
• Keep the docs current. Every workflow gets a runbook someone new could follow.
• Train the team when something changes. Short sessions, real screen.
• THE SYSTEMS
• Sage Intacct: general ledger, AP, and the construction module. Supported by our reseller, RKL.
• Bill.com and Ramp for payables and cards. Sage AP automation as it rolls out.
• Paylocity: payroll and HR.
• Xenial/Genius (point of sale: sales, cash, tips) and CrunchTime (inventory, purchasing, food cost).
• Smartsheet: construction budgets.
• Our finance app: AP inbox, management pack, construction cash flow, payroll cash requirement, timesheet close.
• The data warehouse and the dashboards built on it. Everything above reports through here.

YOUR FIRST YEAR

30 days - Learn the close calendar, follow a full AP cycle from inbox to payment, take over the finance request queue.

90 days - You've run a management pack cycle end to end with the accounting team, shipped your first improvements to the AP inbox, and written the close runbook.

One year - A construction invoice goes from Procore to Sage without anyone rekeying it. Cash over/short is reported by stand every day and ops trusts it. The management pack generates with no manual slide edits. There is one path for an invoice, from inbox to approval to payment.

WHAT WE'RE LOOKING FOR

• Bachelor's degree in accounting, finance, information systems, business, or a related field, or equivalent work history.
• 1 to 3 years in a role like this: business or systems analyst, AP or accounting, FP&A, product or project coordination, or an internship where you owned a workflow end to end.
• You've closed a month, run a payroll, or paid vendors. Or you've sat close enough to know why those are hard.
• Spreadsheets are second nature. You can read a SQL query, or you'll learn in your first 90 days. We'll teach you.
• You write clearly. A 30-minute conversation becomes a one-page spec with no loose ends.
• You check your numbers. When a total doesn't tie, you find out why before you tell anyone it's fine.
• You've used AI tools for real work and have opinions about where they're good and where they're not.

NICE TO HAVE

• Hands-on time in Sage Intacct, Paylocity, Bill.com, or a restaurant point of sale.
• Multi-entity or franchise accounting.
• Restaurant, retail, or other multi-unit operations.
• A tracker like Linear or Jira where you kept the queue clean.

HOW WE WORK

• Small team, close to the business. You'll spend more time with the accounting team than with engineers.
• We build with AI coding agents under human review. Dev, preview, production. Releases ship most weeks. You decide when something is ready.
• Work is tracked in Linear. Docs live in Notion.
• Nothing we ship gets relied on until it's checked against the source system.

Benefits Available

• Medical, Dental, and Vision Insurance
• Life & AD&D Coverage
• Flexible PTO for eligible corporate team members
• Paid parental leave for eligible full-time, benefits-eligible team members with at least 12 months of continuous service
• Paid Bereavement Leave for qualifying family losses

Benefit eligibility and leave programs are subject to the terms of the applicable Who Brew policies and benefit plans.

Location - Remote: Full time. Some travel to stands and job sites. (Candidates in the Central or Eastern time zones are preferred and expected to work Eastern Time hours).