U.S. Bank

Senior Digital Product Manager

U.S. Bank · Chennai, Tamil Nadu, India

Banking · 10,001+ employees

1 h ago Closes in 6d
Principal (10+ yrs) Full-time India
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About the role

The role involves managing the end-to-end digital product lifecycle and executing enterprise digital priorities across various banking segments. The leader will collaborate with cross-functional teams to define business cases, drive digital engagement, and ensure the delivery of best-in-class digital experiences.

What they look for

Digital product management Strategic planning Stakeholder management Product lifecycle management Data analytics Agile methodology Cross-functional leadership Business case development Product roadmap User experience Technical product management Full stack development KPI monitoring Decision-making Problem-solving Communication

Requirements

Candidates should have 15+ years of digital or technical product management experience, including 5+ years in a leadership capacity. A bachelor's degree or equivalent work experience is required, along with a proven track record of strategic thinking and successful platform delivery.

Full description

At U.S. Bancorp India, we’re on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

THE ROLE  

This role will be responsible for developing, executing and supporting enterprise digital priorities across our Consumer, SMB, Wealth, Corporate, Commercial and Institutional Banking businesses. Additionally, the leader will regularly interact with executives and stakeholders across the company to build business case, spot opportunities, scale the vision, continue refinement of the roadmap/prioritization, risks, and more.  

This role will require a go-getter personality and a strong collaborative muscle that will enable cross-functional and business segment partners to align and unify towards common objectives. This role will be a fearless digital advocate who will help drive execution of the digital strategy at the enterprise level delivering meaningful business value across our diversified businesses.

This visible leader will be accountable for creating the best digital ROI while being responsible for defining, prioritizing, and developing best-in-class digital experiences that fulfill customer and employee needs and deliver against core business goals & objectives.

ESSENTIAL FUNCTIONS  

  • Manages all aspects of the product's digital life cycle, customer/user needs, personas, prioritization, and product goals.
  • Collaborate with stakeholders and business partners to define business case, digital capabilities and experiences that helps drive deeper digital engagement and increase wallet share.
  • Leverages data, analytics, research, design, and business understanding to ensure platform products manage risk while providing solutions and giving our customers great experiences.
  • Partner with capability managers, delivery managers, architects, designers, scrum masters, business lines product managers to evangelize the best solutions and facilitate execution for assigned segments.
  • Develop, maintain, and report key metrics around user experience, adoption, availability, and development.
  • Constantly improve customer satisfaction, usability, reliability, and operational efficiency by continually monitoring performance data and KPIs.
  • Establish, monitor, and maintain cross-departmental communication about how product work is prioritized and managed, as well as how key metrics are performing.
  • Manage a cross functional global team of product managers, and own end-to-end agile product delivery including ideation, concept development, defining product requirements, technology development, verification and rollout of features and experiences.

PREFERRED Qualifications

  • Bachelor's degree, or equivalent work experience.
  • 15+ years of digital and preferably technical/software product management experience preferred.
  • 5+ years of leadership experience preferred.
  • 3+ years of experience at a technology startup, fintech, or bank/segment preferred.
  • Experience managing and leading full stack product development teams preferred.
  • Demonstrated ability as a strategic thinker and successful delivery of platforms/products from ideation to value creation.
  • Proven ability to address and persuade multiple stakeholders and drive accountability, including senior executives.
  • Strong interpersonal skills to work effectively across teams and influence decision makers.
  • Strong technical, analytical, decision-making, and creative problem-solving skills.
  • Well-developed verbal, communication, and presentation skills.

SKILLS

  • Digital (Platform) strategy
  • Data and Analytical mindset
  • Strong collaborator
  • Advocacy and conviction
  • Delivery and execution
  • Value driven

LEADERSHIP & MANAGEMENT BEHAVIORAL COMPETENCIES

  • Lead with examples and be able to roll up sleeves
  • Detailed oriented
  • Non-hierarchical
  • Critical thinking
  • Leader, not a manager

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Posting may be closed earlier due to high volume of applicants.

This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.