Operational Project Manager (Australia)

Company Overview

STACK Infrastructure builds, owns, and operates hyperscale and colocation data centers that power the world’s most ambitious technology companies. With a rapidly expanding footprint across APAC, STACK combines deep development expertise, flexible capital, and operational discipline to deliver critical digital infrastructure at scale.

Our clients include the largest hyperscale cloud platforms. We are building a regional platform defined by speed of delivery, power reliability, and long-term partnership — and we are assembling the team to lead that effort.

Summary/Objective

The Operational Project Manager is responsible for delivering data centre operational projects, managing defects and leading change management activities. This role provides end-to-end project management, including scope creation, vendor engagement, procurement support, project execution and reporting. Reporting to the Senior Manager - Operational Projects, the Operational Project Manager ensures operational readiness, compliance and continuous improvement across critical infrastructure systems.

This role directly supports STACK’s commitment to 100% uptime and a concierge-level customer service experience, ensuring risk is proactively managed, planned works are executed safely, and customer communications are clear, timely and professional.

The role requires a seasoned manager with critical-environment expertise, strong cross-functional influence, and the capability to manage complex, concurrent programs across large-scale infrastructure builds. This position is central to bringing new sites online safely, efficiently and to a consistently high operational standard.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Implement a culture of safety, including regular safety walks and verification of safety documentation.

• Plan, manage and execute operational projects across mechanical, electrical, fire life safety and base building systems.

• Lead the defect management lifecycle, including identification, logging, reporting and closure with vendors.

• Manage change processes, including preparation, CAB attendance, customer approvals and documentation.

• Prepare project plans, risk registers and communication plans.

• Coordinate vendors, review proposals, raise purchase requisitions and validate invoices.

• Provide weekly updates capturing risks, issues, milestones and financial status.

• Engage directly with customers and act as the key operational liaison.

• Ensure compliance with operational standards and safety requirements.

• Support continuous improvement initiatives.

• Support the operational readiness program for new data centre builds, ensuring sites meet STACK’s operational, safety and quality standards prior to go-live.

• Manage coordination between internal teams, external vendors, general contractors and commissioning partners to ensure aligned and risk-aware execution.

• Perform other duties as required, noting that responsibilities may evolve as projects progress and organisational needs change.

Competencies

• Strong understanding of mechanical and electrical systems.

• Experience with procurement, vendor management and contract oversight.

• Strong communication and customer engagement skills.

• White Card.

• Proven capability in managing complex project and program environments with multiple concurrent workstreams.

• Excellent written and verbal communication skills suitable for technical, operational and executive audiences.

• Strong stakeholder management and influencing skills across internal teams, external partners and customers.

• Demonstrated ability to manage contractor performance and ensure high-quality, safe delivery of works.

• Ability to evaluate technical risks, drive mitigation actions and make sound decisions in high-pressure environments.

• High level of competency in operational change management, defect governance and commissioning oversight.

• Strong customer focus with experience managing expectations during commissioning, transition and go-live phases.

• Proficiency with CMMS, project management systems and reporting dashboards.

• Strong organisational skills with the ability to prioritise, plan and execute across competing deadlines.

Travel Required

• Minimal routine travel between STACK Data Centre sites and the STACK Melbourne head office will be required as part of this role.

• Occasional overseas travel may be required.

Required Education and Experience

• 3-5 years’ experience in a critical environment.

• Knowledge of data centre environments, including hyperscale, enterprise and colocation facilities, and the telecommunications industry.

• Experience working with Microsoft Office applications and other database housing software.

• 3-5 years’ experience administering and managing multiple complex project programs.

• 3-5 years’ experience in vendor and project management.

Preferred Education and Experience

• Bachelor’s degree or equivalent work experience.

Additional Eligibility Requirements

• Must be willing to work outside normal business hours, including weekends, late nights and public holidays.

• Must be comfortable working in a high-stress, fast-paced environment with shifting priorities.

Work Authorisation/Security Clearance Requirements

• Must be able to attain and hold STACK and customer security clearance.

Equal Opportunity Employer

STACK provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, termination, redundancy, recall, transfer, leaves of absence, compensation and training.

Other Duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this role. Duties, responsibilities and activities may change at any time with or without notice.