About the role

Manage and support structured customer networks in physical and virtual environments, including firewalls, load balancers, and routing cores. Provide 2nd/3rd line support, perform troubleshooting, and maintain network security infrastructure according to defined standards.

What they look for

Network engineering Firewall management Troubleshooting Cisco ACI F5 WAF Palo Alto Fortigate Load balancers Switching Routing IpSec SSL VPN Wifi infrastructure ITIL ITSM Network security

Requirements

Requires at least 1 year of experience in similar networking functions and hands-on experience with firewalls, LAN/WAN, and routing solutions. Candidates should possess strong troubleshooting skills, knowledge of ITIL/ITSM, and proficiency in English.

Benefits

Professional development Certification paths Teambuilding programs Friendly workplace

Full description

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen!

Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely.

We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us!

Right now, we are looking for a Network Engineer Junior to integrate our internal team, based in Lisbon.

Your responsibilities include:

Management and support of structured customer networks, in physical and

virtual environments;

Incident resolution in networks under management;

Management of:

Firewalls F5 WAF (with Bot Defense and DOS Protection), Palo Alto, FortigaTe;

Load Balancers Fortinet and F5 LT;

Switchs Aruba, Cisco and Huawei;

Management and support routing core: Cisco ACI;

Configure and install various types of networking equipment (Switches,

Routers, Access Points, Firewalls, etc.);

Maintain and configure IpSec and SSL VPN's;

Maintain, configure and install Wifi infrastructure;

Maintain secure network infrastructure, according to defined standards, as

well actively participate in maintaining network security;

Perform upgrades, installation of pacthes and other types of security

settings in network equipment;

Provide 2nd/3rd line support and troubleshooting, in order to solve

problems and keep an updated record of these tasks in ITSM platform.

You must have:

1+ years of experience in similar functions;

Experience in the Support of Firewall, Lan, WAN, LB’s, SWs, Routers

and WiFi solutions;

Proven hands-on experience in tasks similar to those required;

Outstanding troubleshooting skills with a problem solving mindset,

and be able to provide technical leadership to junior members;

Ability to read backtraces and isolate potential problem areas at

varying levels of depth and complexity;

Excellent written and verbal communication skills; mastery in

English and local language (Portuguese);

Good knowledge and experience in the ITIL model and ITSM tools.

We value:

CCNA certification or higher and/or NSE CA, or higher is valued;

Interpersonal relationship;

Teamwork;

Proactivity and initiative;

Time management;

Goal orientation;

Deadline accomplishments;

Good analytical ability.

We offer:

Regular

professional development;

Certification

paths resources;

Regular teambuilding programs;

Friendly workplace.

Workplace: Lisbon (Hybrid)

Claranet: Make Modern Happen!