Navy Federal Credit Union

Principal Business Process Optimization Analyst

Navy Federal Credit Union · Vienna, Virginia, United States · $97K–$142K/yr

Financial Services · 10,001+ employees

10 h ago Closes in 4d
Senior (5-10 yrs) Full-time United States
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About the role

Drive strategic process transformation initiatives across business units to solve complex challenges and align design with enterprise goals. Lead high-impact projects and advise senior leadership to champion a culture of continuous improvement.

What they look for

Business Process Improvement Enterprise Process Design Process Automation Benchmarking Competitive Analysis Business Case Development ROI Modeling Strategic Alignment Governance and Compliance Process Maturity Models Strategic Influence Analytical Skills Planning Time Management Research

Requirements

Requires 7+ years of experience in business process improvement or analysis and a Bachelor's degree in Business or Operations. Advanced expertise in process automation, ROI modeling, and strategic alignment is essential.

Benefits

Competitive Pay Generous Benefits and Perks

Full description

Responsible for driving strategic process transformation initiatives across business units. Applies deep expertise in process improvement methodologies to solve complex business challenges and align process design with enterprise goals. Leads high-impact projects, advises senior leadership, and champions a culture of continuous improvement.

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

Our approach to careers is simple yet powerful: Make our mission your passion.

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  • Military Times 2025 Best for Vets Employers
  • Best Companies for Latinos to Work for 2025
  • Forbes® 2025 America’s Best Large Employers
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  • 2025 RippleMatch Campus Forward Award Winner for Overall Excellence
  • Military.com Top Military Spouse Employers 2025
  • 2025 Handshake Early Talent Award

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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.

Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at medicalaccommodations@navyfederal.org or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.

Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.