Business Systems Analyst
Flex Guadalajara, Sonora, Mexico
Appliances, Electrical, and Electronics Manufacturing · 10,001+ employees
About the role
The Business Systems Analyst will research complex business problems to propose automated solutions and design user-centric interfaces. They are responsible for developing dashboards, visual documentation, and troubleshooting system issues to ensure operational efficiency.
What they look for
Requirements
Candidates must hold a bachelor's degree in Information Technology, Computer Science, or a related field. Strong hands-on experience with Tableau, SQL Server Reporting Services (SSRS), and database management is required.
Benefits
Full description
Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world.
A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary.
Job Summary
To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Business Systems Analyst located in Technology Park.
Reporting to the IT Project Manager the Business Systems Analyst’s role involves:
What a typical day looks like:
- Research complex business problems and propose automated solutions, incorporating user experience design to improve operations and process efficiency
- Provide technical expertise in identifying, evaluating, and developing systems — including designing UI mockups, prototypes, and user flows to visualize solutions before implementation
- Research, design, and test new systems and enhancements, leveraging graphic design and visual communication to create stakeholder-ready deliverables
- Create infographics, dashboards, and visual documentation to communicate system changes and project status
- Communicate with users to troubleshoot and resolve system issues, using visual guides and user-centric design to ensure smooth adoption
- Execute Global IT projects with integrated design and communication deliverables
The experience we’re looking to add to our team:
Requirements
- Bachelor's degree in Information Technology, Computer Science, or a related field.
- Intermediate English proficiency.
- Strong experience developing dynamic dashboards using Tableau (preferred) and/or Power BI.
- Experience with SQL Server Reporting Services (SSRS) and SQL query development.
- Knowledge of SQL Server, Oracle, and/or Flex Flow databases.
- Experience with SharePoint content management and design.
- Experience working with computerized databases, process documentation, and guidelines.
- Strong analytical, troubleshooting, and problem-solving skills.
- Proficiency in Microsoft Office applications (Excel, Word, PowerPoint).
- Excellent communication skills, critical thinking, teamwork, and a proactive mindset.
Key requirement: Hands-on experience with Tableau and SQL Server Reporting Services (SSRS) for reporting and dashboard development.
What you’ll receive for the great work you provide:
- Pantry vouchers
- Saving Fund
- Christmas bonus
- Holiday bonus
- Medical Insurance
- Life Insurance
OC16
Job Category
IT
Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).
