About the role

The Business Intelligence Coordinator will support organizational decision-making by maintaining data quality, managing CRM operations, and designing automated data workflows. They will also serve as a cross-functional liaison to ensure reporting accuracy and provide internal training on analytical tools.

What they look for

Data analysis CRM operations Data visualization Tableau Microsoft Power BI Python JavaScript R VBA SQL Process automation Data quality management Predictive modeling Microsoft Office Campaign management Communication

Requirements

Candidates should possess a bachelor's degree in a quantitative field or equivalent experience, along with strong analytical and critical thinking skills. Proficiency in data visualization tools, relational databases, and scripting languages like Python or R is highly preferred.

Benefits

Medical coverage Dental coverage Vision coverage 401k with matching funds Paid downtown parking Tuition reimbursement Employee ticket options Family gym membership subsidy Parental leave Team shop discount

Full description

Job DetailsJob Location: Business Office - Oklahoma City, OK 73102Position Type: Full TimeJob Category: Business IntelligenceJoin our Business Intelligence team, where you will support the systems, reporting, and operational workflows that help drive informed business decisions across the organization. As a Business Intelligence Coordinator, you will partner with cross-functional teams to maintain data quality, support Customer Relationship Management (CRM) operations, optimize business processes, and implement solutions that improve efficiency.

In this role you will:

Navigate a variety of internal systems used to pull, clean, validate, and transform data for reporting purposes

Assist in identifying and resolving data quality issues to support accurate and timely reporting

Support day-to-day CRM efforts, including campaign planning, lead assignment, and pipeline management

Create and maintain email distribution lists for upcoming events and campaigns

Serve as a liaison between departments to ensure necessary assets, information, and approvals are received on schedule

Design, implement, and maintain automated data workflows to streamline processes, reduce manual effort, and improve data accuracy across the organization

Create and update written documentation, process guides, and video walkthroughs to support the team’s knowledge base

Help ensure departmental knowledge is accessible, current, and transferable across the team

Work closely with multiple departments, serving as an internal resource on the use and best practices of analytical tools, automation technologies, data visualizations, campaign management, and data hygiene

Perform other duties as assigned

What you will bring to the role:

Bachelor's degree or equivalent work or military experience in a quantitative field, such as Mathematics, Statistics, Management Information Systems, Computer Science, or Information Technology preferred

Strong analytical and critical thinking skills with attention to detail

Proficiency in Microsoft Office products, including Excel, Word, and PowerPoint

Working knowledge of data visualization tools (Tableau, Microsoft Power BI), relational databases (PostgreSQL, MySQL, SQLite), and CRM systems (Microsoft Dynamics, Salesforce) preferred

Experience with programming or scripting languages such as Python, JavaScript, R, VBA, or similar languages for data analysis, process automation, application development, or systems integration preferred

Familiarity with survey platforms (Qualtrics, SurveyMonkey) and experience supporting email marketing efforts through copy review and campaign coordination preferred

Knowledge of predictive modeling techniques, including regression analysis, customer profiling and segmentation, needs analysis, and other quantitative and qualitative campaign analysis techniques beneficial

Experience with Archtics, Microsoft Power Automate, or comparable ticketing and process automation platforms beneficial

Ability to communicate effectively, present information to groups with diverse backgrounds and organizational levels, and build productive working relationships with internal stakeholders, external agencies, and vendors

Ability to manage multiple projects, tasks, and priorities while working collaboratively across teams

Additional Details

This is a full-time, hourly position reporting to the Manager, Business Intelligence & Analytics. The primary work location is the Paycom Center in downtown Oklahoma City. The work schedule is Monday through Friday from 8:30 a.m. to 5:30 p.m. CST.

We offer a positive office environment and a robust benefits package including excellent medical, dental, and vision coverage, 401k with matching funds, paid downtown parking, tuition reimbursement, employee ticket options, family gym membership subsidy, parental leave, team shop discount, and much more!

The Thunder recognizes that teams with a variety of backgrounds, perspectives and skills make a stronger company. As an Equal Opportunity Employer, the Thunder organization considers applicants fairly on the basis of qualifications, experience and business needs and provides equal opportunity regardless of race, color, age, sex, ancestry, ethnicity, national origin, religion, veteran status, marital status, pregnancy, disability, gender identity, sexual orientation, or any other legally protected status. Applicants are considered regardless of past legal system involvement, based upon the needs of the role, nature of and recency of legal history. The Thunder is committed to a welcoming and inclusive environment for all employees through its RAVE culture – Respect and Value Everyone. Qualifications