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INFO ORIGIN INC

Business Analyst

INFO ORIGIN INC Michigan, United States · $83K–$94K/yr

Software Development · 201-500 employees

Yesterday
business-analyst Senior (5-10 yrs) Full-time United States
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About the role

The Business Systems Analyst will elicit and analyze business needs across infrastructure projects including networking, server, and O365 services. Responsibilities include designing solutions, writing technical requirements, conducting data analysis, and providing user training and support.

What they look for

Business Systems Analysis Infrastructure Projects M365 Productivity Suite Data Analysis Technical Requirements Writing Problem-solving Communication Skills Stakeholder Interviewing Process Improvement Request For Proposals Contract Scope Networking Server Management VoIP Telecommunications O365 Project Management

Requirements

Candidates must have strong experience with the M365 Productivity Suite and proven experience working on infrastructure projects. Excellent written and verbal communication skills, along with the ability to prioritize work across multiple active assignments, are required.

Full description

Job Description

  • Business Systems Analyst on projects across Infrastructure Services, including Networking, Server, Workstation Services, O365, VoIP Telecommunications and Service Center teams.
  • Candidate must be a self-starter who takes ownership and responsibility of project assignments. BSA will elicit, analyze, specify, and validate the business needs of project stakeholders, through interviewing stakeholders, and analyzing current business processes and systems.
  • BSA will apply proven communication, analytical, and problem-solving skills to help support the project, and to ensure that deliverables are met according to specifications.
  • BSA duties will also include data analysis, designing solutions and writing up technical requirements, testing and implementing technology solutions, conducting research, creating procedures to improve the existing systems, providing training and support to users, writing Request for Proposals and Contract Scope of Deliverables.

Mandatory Skills & Experience

  • Strong experience using M365 Productivity Suite
  • Able to successfully multi-task and prioritize work across several active projects and assignments
  • Passionate about delivering the ultimate customer experience
  • Demonstrated problem-solving skills including: identification of issues, obstacles and opportunities and development and implementation of effective solutions
  • Excellent written and verbal communication skills
  • Experience working on Infrastructure projects

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