Senior DevOps Engineer

Overview

We are seeking a seasoned Senior DevOps Engineer to help lead our transition from legacy infrastructure to a modern, cloud-native environment.

The Opportunity – Why Join

Are you ready to redefine how an entire industry engages with customers? At AAA Life we leverage technology to put human connection at the heart of what we do. If you are someone who thrives on purpose and wants to make a tangible difference in people’s lives when it matters most, then join AAA Life who has the unique ability to access tens of millions of existing AAA customers powered by the strength of one of America’s most trusted brands. We have embarked on a mission to double in size – Becoming one of the largest providers in the US. These facts showcase why we’re the right choice:

• On purpose: a leading professional services firm found that the commitment, empathy and dedication of employees at AAA Life was the highest across a benchmark of top US companies

• On growth: we have the privilege to offer our products to tens of millions of Americans that are proud members of AAA

• On making a difference: we serve Americans by delivering life insurance products that make a true difference for families during their hardest times, not wealth management instruments (more details on this during the interview)

• On culture: USA Today named us 2025 top workplace nationwide. We believe the job of an insurance company is to do good. Our mission is to help our members during what is often the hardest times in their lives. We pick up the phone to people who have lost loved ones and offer our genuine support. That is why we will always put human connection at the heart of what we do – always being there to talk to our members person to person. We believe the job of an insurance company is to pay out. That is what insurance is for. Most of our members have real life policies – policies that bring peace of mind during life, and genuine support in the event of death. We are not here to chase the super-rich with annuities and wealth management products. AAA has been one of the most trusted names in America because it believes in providing the services that middle class Americans need.

Responsibilities

The Role

This role is critical in shaping the future of our technology stack as we modernize core systems to support agility, scalability, and innovation. The ideal candidate will bring deep expertise in cloud platforms, automation, and infrastructure as code, with a strong understanding of DevOps best practices. You will work closely with cross-functional teams to design and implement secure, dependable, and efficient CI/CD pipelines and cloud infrastructure. A key part of your role will be mentoring junior engineers, fostering a culture of continuous learning and technical excellence. You will also play a strategic role in evaluating legacy systems and recommending modernization paths aligned with business goals. Effective communication skills and a collaborative mindset are essential, as you will be working across teams to drive change. This is a unique opportunity to make a lasting impact on a growing insurance company’s digital transformation journey.

Position Responsibilities

• Integrate simple to complex Java/JEE, WebSphere applications into DEV, Test and Production environments, the applications can be a combination of in-house developed or vendor-delivered applications. Formulate and enforce application deployment and integration standards.

• Design, develop, Implement, and support the run-time architecture for of complex system landscapes.

• Develop, implement, and maintain the environment by automating deployment and various configurations.

• Actively participates in project meetings and provides input to design and implementation of middleware solutions.

• Actively participates in Architect meetings to provide architectural designs, diagrams and recommendations that impact technology decisions made throughout the company.

• Facilitating the project team in planning, estimating and non-functional requirements on the project.

• Proactively analyze the entire environment and recommend, develop, and implement improvements. Be a champion for process improvements, fostering innovative thinking.

• Performs periodic reviews of the technical operating environment and ensures adherence to corporate networking standards. Where standards are unclear, or undefined, they assist in the creation or updating of policies and procedures.

• Takes personal ownership for problems and independently performs complex troubleshooting, root-cause analysis, solution development and implementation.

• Research modern technologies to see where they could fit within our SDLC to help with smooth deployments while increasing uptime and reducing customer impact.

• Maintains clear and concise documentation representative of the operating environment including Architectural diagrams, policies, procedures, and standards. Is extraordinarily strong at documentation.

• Acts as the technical lead to the rest of the Middleware team.

• Develops, maintains, and evaluates Disaster Recovery plans.

• Willingness to work overtime, weekends, and irregular hours.

Qualifications

Required Education/Experience

• Bachelor’s degree in computer science, Engineering, or related field—or equivalent experience.

• 5+ years of DevOps engineering experience, with at least 2 years in a senior or lead role.

• Proven experience with CI/CD tooling (GitLab CI, GitHub Actions, Jenkins, etc.) and release automation.

• Strong IaC skills (Terraform, AWS CDK, CloudFormation) and experience with multi-account cloud patterns.

• Demonstrated observability experience (OpenTelemetry, tracing, metrics, logging — Prometheus, Grafana, Datadog, CloudWatch).

• Hands-on experience with application servers and middleware technologies (IBM WebSphere, Apache Tomcat, Glassfish, Payara, WebLogic).

• Experience with application performance monitoring, disaster recovery planning, and high availability solutions.

• Solid understanding of SSL, load balancers, DNS, and networking fundamentals.

• Experience with testing and debugging tools (LoadRunner, RFHUTIL, JUnit).

• Familiarity with Agile methodologies and SDLC processes.

• Strong documentation, architectural diagramming, and technical leadership skills.

• Security-first mindset: integrating SAST/DAST, secrets scanning, OIDC/OAuth and RBAC into pipelines and runtime.

Preferred Qualifications:

• Background in insurance, financial services, or other regulated industries.

• Experience with IBM MQ, Message Broker, DataPower, WSRR, and middleware security.

• Familiarity with SQL and NoSQL databases (e.g., SQL Server, MySQL, Oracle).

• Experience with application delivery controllers (e.g., Citrix NetScaler, F5).

• Exposure to configuration management tools (Chef, Puppet, Ansible).

• Familiarity with developer portals (Backstage) and platform-as-product practices.

How You’ll Work

• Work Solution: Hybrid (Tuesday- Thursday) or Remote (USA)

• Relocation Eligibility: Available

What We Bring to the Table

• Environment that promotes work-life balance

• Comprehensive medical, dental, and vision coverage starting from your first day

• Employer 401k match and employer contribution to a pension plan

• Generous PTO and paid parental leave to support your family needs

• Various associate resource groups and community involvement initiatives

Work Environment

Works in a temperature-controlled environment.

Essential Job Functions

While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.

This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Appropriate accommodation will be provided for qualified applicants as necessary to enable them to meet these requirements.

AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.

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