About the role

The Business Systems Analyst will gather and translate business requirements into functional designs for Salesforce solutions, specifically focusing on sales lifecycle, inventory tracking, and defect management. They will also collaborate with mobile application teams to define field-user workflows and ensure seamless integration between Salesforce and mobile platforms.

What they look for

Salesforce Sales Cloud Business Systems Analysis Requirements Gathering Process Mapping Medical Devices Inventory Management Angular Mobile Application Development Agile Scrum Stakeholder Management ERP Integration User Stories UAT Change Management Data Governance

Requirements

Candidates must have 8+ years of experience as a Business Systems Analyst with at least 5 years specifically in Salesforce Sales Cloud. Mandatory experience includes working within the Medical Devices or Healthcare Manufacturing domain, with a strong understanding of consignment inventory and clinical product usage tracking.

Full description

Company Description

Derex Technologies Inc specializes in providing IT consulting, staffing solutions and software services. Globally headquartered in Harrison New Jersey since 1996 Derex delivers the highest quality technology professionals and an array of customized IT talent solutions designed to improve productivity and drive results to global clients throughout North America.

With over two decades of unparalleled experience, Derex provides supports to its clientele, across such industries as Systems Integration, Banking and Finance, Telecommunications, Pharmaceutical and Life Sciences, Energy, Healthcare, Technology, Transportation, and local and federal Government agencies.

Job Description

Salesforce Business Systems Analyst (with experience in Medical Devices Manufacturing and Field Operations)

Location: Remote

Year of Experience: 8+ Years

Role Overview

We are seeking a highly skilled Salesforce Business Systems Analyst (BSA) with strong expertise in Salesforce Sales Cloud and experience supporting custom mobile application development (preferably Angular based). This role goes beyond traditional CRM and involves supporting a complex Medical Devices commercial ecosystem, where Salesforce is used to manage:

Sales and account management
Consignee stock tracking
Inventory consumption during surgical procedures
Defect, returns, and replacement processes

The ideal candidate will partner with Sales, Field Operations, Supply Chain, and Clinical teams to design scalable solutions and enable seamless execution through integrated mobile applications for field users.

Key Requirements

8+ years of experience as a Business Analyst / Business Systems Analyst
5+ years of Salesforce Sales Cloud experience
Mandatory: Experience in Medical Devices / Healthcare Manufacturing domain

Strong understanding of:• Consignment inventory models
Surgical/clinical product usage tracking
Returns, defects, and replacement workflows
Customer Case Management

Preferred: Experience with custom mobile application development (Angular or similar frameworks)
Proven expertise in:• Requirements gathering & documentation (user stories, BRDs)
Process mapping across sales + operations workflows
Stakeholder management across business and IT

Experience integrating Salesforce with ERP / inventory / external systems
Hands-on experience in Agile/Scrum delivery models

Key Responsibilities

Gather and translate business requirements across Sales, Field Operations, and Supply Chain into user stories and functional designs
Design and support Salesforce solutions covering the following:• Sales lifecycle management
Consignee stock tracking and visibility
Stock consumption capture during surgical procedures
Defect reporting, returns, and replacement processes
Case Management

Collaborate closely with mobile application teams to: • Define field-user workflows and UX journeys
Enable offline/real-time data capture for surgical and inventory events
Ensure seamless integration between Salesforce and mobile apps

Facilitate discussions with Sales Ops, Field Sales, Clinical Specialists, and Operations teams
Lead backlog grooming, sprint planning, and Agile ceremonies
Drive UAT, user training, and change management initiatives
Support reporting and analytics for:• Inventory utilization
Field consumption trends
Defect/return tracking

Ensure data accuracy, governance, and compliance within a regulated environment

Preferred Certifications

Salesforce Certified Administrator
Salesforce Certified Business Analyst
Salesforce Sales Cloud Consultant

Nice to Have

Experience working on field sales or clinical mobile applications
Exposure to FDA / regulatory / quality processes in MedTech
Understanding of ERP integration (JDE, SAP, Oracle, etc.)
Experience with offline-first mobile architectures

Regards,

Manoj Goud

Derex Technologies INC

Contact : 973-834-5005 Ext 206

Additional Information

All your information will be kept confidential according to EEO guidelines.