Junior Systems Analyst - Hybrid

Description

General Summary of Duties

The Junior Systems Analyst’s primary role is to provide technical guidance to the department and organization in the areas of software application support. To assist in administering the Credit Union’s hardware and network resources.

Essential Job Functions

• Maintains current knowledge of technology necessary to function in position; continuing education as needed. Networks with other financial institutions to stay abreast of current trends.
• Ensures compliance with laws, regulations, policies, and procedures affecting department.
• Exhibits leadership to the staff and creates an atmosphere conducive to quality performance and morale.
• May serve as project leader, with overall responsibility for in-house development and/or implementation of vendor-based automated systems.
• Assists in managing the PC/LAN servers and shared network devices.
• Works with IT Support Specialist and users to analyze needs, recommends solutions for PC-based applications; participates in product research or PC programming projects as necessary.
• Work directly with internal clients to understand the individual needs of the Credit Union.
• Assists with coordination of application/hardware enhancements to existing computer systems, including analysis, design specifications, documentation, and liaison between vendors and client users.
• Assists in developing network standards and conventions, configuring network software, etc.
• Validate that configuration and software enhancements meet functional and technical requirements.
• Test and debug all systems before moving to the live directory.
• Provide systems support for any changes made to existing business environment.
• Monitor user proficiency in applications and provide on-going training. Ensure that all system updates are communicated to users. Update online scripts to reflect any resulting changes in systems, departmental procedures, or policies.
• Assists with coordination of hardware enhancements to existing computer systems, including analysis, design specifications, documentation, and liaison between vendors and client users.
• Assists with coordination of technical aspects of conversions, file expansions, and interfaces.
• Remain knowledgeable of operations and the computer systems within client departments to provide comprehensive support.
• Reports project status and deviations from goals to the VP Information Technology. Informs the VP Information Technology of any system problems which may interfere with the normal operation of the organization.
• Reports project status and deviations from goals to the VP Information Technology.
• Update online scripts to reflect any resulting changes in systems, departmental procedures, or policies.
• Perform other job-related duties as assigned.

The list of essential job functions is not limited. It may be supplemented as necessary from time to time.

Workplace Expectations

• Ensure prompt and courteous service is provided to all internal and external members/customers.
• Conduct work in a safe and healthful manner.
• Maintain thorough knowledge and understanding of credit union policies and procedures that are necessary for performing your job.
• Perform as part of a team and assist other employees and other departments as needed.
• Place documents that need to be shredded in the proper area for shredding.
• Maintain knowledge of and follow the established process for key control, security, and the security of all codes and procedures related to office security. Open and close office by disarming and arming alarms, as established procedures require.
• Maintain total working knowledge of department. Complete necessary logs.
• Maintain thorough knowledge and understanding of credit union policies/procedures that are necessary for performing job duties, including but not limited to Negotiable Instrument Reference & Guidelines, NACHA, BSA, and OFAC.

Requirements

Minimum Qualifications

• Education: Two-year degree in Computer Information Systems, or a relevant field.
• Experience: One to three years of similar or related experience.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, use hands, fingers, talk, or hear. The employee is frequently required to sit, stand, and reach with hands and arms. The employee may occasionally lift up to 20 lbs. and/or exert force to move up to 50 lbs.