Technical Engineering Manager
Peach Payments City of Cape Town, Western Cape, South Africa
Financial Services · 51-200 employees
About the role
You will manage two engineering pods, overseeing merchant onboarding and internal services while driving technical standards and product delivery. You are responsible for team performance, hiring, coaching, and ensuring the technical health of the systems through effective architecture and process management.
What they look for
Requirements
The role requires solid technical expertise as a software engineer with significant experience in people management and performance reviews. Candidates must possess comprehensive knowledge of the payments domain and demonstrate proficiency in Agile methodologies and modern infrastructure stacks.
Benefits
Full description
Technical Engineering Manager
Location: Remote first (Head Office: Cape Town, South Africa; with offices in Johannesburg, Mauritius and Nairobi, Kenya)
Department: Engineering
Company: Peach Payments
About Peach Payments
Peach Payments is a fast-growing African payment solution provider (PSP) that helps ambitious businesses grow by solving the complexity that comes with scale. For businesses that need a comprehensive payment solution across Africa, Peach Payments delivers payments orchestration, robust security, optimised conversions, and dedicated support via one integration. .
We power digital commerce for some of Africa’s most loved brands, including Travelstart,Samsonite, Mukuru, Netflorist, Digicape, and MyRunway, alongside thousands of growing businesses building their future online.
With over 180 team members, the company has offices in South Africa, Kenya and Mauritius, and processes payments in 11 African countries across West, East and Central Africa, with further territories coming soon. Peach Payments gives businesses the infrastructure and flexibility they need to operate across borders, reach more customers and expand with confidence.
Team Mission
You'll manage two pods:
MX Pod – owns the merchant onboarding and configuration experience: onboarding, dashboard, merchant login, merchant configuration, user management, transaction listing, user logs, and internal dashboard tooling.
Internal Services Pod – supports internal teams and operations critical to merchant acquisition and retention.
You will build efficient, healthy teams, own delivery of product commitments, and continuously improve productivity.
Role expectations:
- Technical direction: Own the team's technical standard, OKRs and KPIs; partner with the Tech Lead on architecture and technical debt prioritisation.
- Stakeholder management: Act as lead technical advisor for merchants and stakeholders; lead technical discussions and incident support; upskill Application Engineers.
- Hands-on delivery: Review pull requests, guide deployments, lead sprint ceremonies, support roadmap planning and technical discovery, mentor engineers, and step into the Tech Lead role when needed.
- People & process: Own performance management, hiring, coaching, career mapping, succession planning and internal mobility; ensure balanced team workload and capacity; report velocity and predictability to leadership.
Competencies: What You Bring
Solid technical expertise as an accomplished software engineer, able to lead technical discussions and grow strong teams.
Strong people management experience:End-to-end hiring participation , calibration, career conversations, performance and remuneration reviews.
Payments domain knowledge: comprehensive knowledge of transaction flows, the regulatory landscape, technology, and the business drivers behind them.
Agile competency (Scrum beneficial), using sprint metrics to drive delivery efficiency.
Our Tech Stack
- Languages: Python / Typescript
- Infrastructure/Configuration As Code: Terraform, Ansible, Packer
- Infrastructure: AWS (Lambda, API Gateway, S3, Serverless, EC2, VPC, RDS), Kafka
- Orchestration: EKS
- Databases: MongoDB, MySQL
- Tools: Cursor, Jira, Confluence, Gitlab, Agential AI (Gemini, Claude)
- CI/CD & Automation: GitLab Pipelines
- Monitoring: Cloudwatch / Grafana / Sentry
Why Join Peach Payments?
- Impact: Work on mission-critical payments infrastructure processing millions of transactions.
- Growth: Be part of a fast-growing company expanding across Africa.
- Culture: Join a high-performance, diverse, and empathetic team focused on respect for people and merchant success.
- Flexibility: Remote-first hybrid working - work from anywhere while staying connected to a world-class team.
- Benefits - Benefits include a generous annual and life leave allocation, market related salaries, owning the piece of the Peach pie through VSOP and more.
Be part of our journey to redefine digital payments in Africa!
At Peach Payments we value diversity and are committed to inclusion across race, gender, age, religion, identity, and experiences.
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