Network Engineer

Overview

We’re looking for a Network Engineer with the proven ability to analyze and resolve hardware and software problems and troubleshoot network performance issues. The role will operate within the IT unit under the Global IT Operations Manager. The Network Administrator role requires a good grounding with some years’ experience as a systems and network administrator either within a business or as a support engineer in remote technical support centres.

Duties include but are not limited to installing, managing, and maintaining network systems to ensure the stable operations of TEK and YNV group IT assets. This person shall analyze and resolve hardware and software problems as well as troubleshooting network performance issue.

At TeKnowledge, your work makes an impact from day one. We partner with organizations to deliver AI-First Expert Technology Services that drive meaningful impact in AI, Customer Experience, and Cybersecurity. We turn complexity into clarity and potential into progress—in a place where people lead and tech empowers.

You’ll be part of a diverse and inclusive team where trust, teamwork, and shared success fuel everything we do. We push boundaries, using advanced technologies to solve complex challenges for clients around the world.

Here, your work drives real change, and your ideas help shape the future of technology. We invest in you with top-tier training, mentorship, and career development—ensuring you stay ahead in an ever-evolving world.

Why You’ll Enjoy It Here:

• Be Part of Something Big – A growing company where your contributions matter.
• Make an Immediate Impact – Support groundbreaking technologies with real-world results.
• Work on Cutting-Edge Tech – AI, cybersecurity, and next-gen digital solutions.
• Thrive in an Inclusive Team – A culture built on trust, collaboration, and respect.
• We Care – Integrity, empathy, and purpose guide every decision.

We’re looking for innovators, problem-solvers, and experts ready to drive change and grow with us.

We Are TeKnowledge. Where People Lead and Tech Empowers.

Responsibilities

• Monitor, Maintain, and Manage all network devices globally to keep them running properly
• Documents and enforces routing devices (routers/switches) configuration (hardening) standards
• Secures network system by establishing and enforcing access control policies
• Monitor and Utilize Internet Links
• Follow Change control management while implementing system changes, upgrades, and updates
• Provide Technical support for other teams
• Ensure all IT Global policies/standards and procedures are in place.
• Participate in security vulnerability assessment and incident response procedures
• Conduct Daily/ Weekly and Monthly System Health checklist
• Maintain safety standards in the working environment that comply with TEK and partner’s HSSE standard
• Make sure all Security ERs/patches/hotfixes to all network equipmentCapacity planning for system upgrade
• Fully understand Disaster Recovery Plan (DRP) for business continuity.
• Make sure the compliant with TEK’s global DRP. Join the project team for DR Exercise
• Technical Representative at his/ her site for solving Crisis problems

Qualifications

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or other related discipline
• CCNA certification or higher is an advantage
• ITIL v3 or ISO20000 experience is an advantage but is not required
• Networking: general knowledge of devices, LAN/WAN concepts, data transmission, routing, protocol stack, DNS, DHCP, load balancing, firewalls.
• General understanding of OSPF, HSRP, BGP
• Familiar with Cisco switches and Routers as well as HP switches, Ubiquity.
• CCNA or Network+ is an advantage
• General overview of Active Directory – concept, topology, general admin tasks
• Additional knowledge in cloud technologies is an advantage
• Experience in IT Service Management for Incident, Change and Configuration Management
• Willing to learn, test and evaluate new security technologies, systems and services
• Good Troubleshooting / Analysing / Investigation skills
• Capable of being self-managed, self-driven and self-initiative