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Nexcess

Technical Support Engineer

Nexcess Đà Nẵng, Vietnam

Data Infrastructure and Analytics · 1,001-5,000 employees

5 d ago
Remote support-engineer Junior (0-2 yrs) Full-time Vietnam
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About the role

Diagnose and resolve hardware, software, and network server issues while working with cloud technologies. Monitor hardware performance and participate in a professional international team environment.

What they look for

System administration Hardware diagnostics Software diagnostics Network server issues Hardware monitoring Cloud technologies Linux Ubuntu CentOS Debian Linux terminal Windows installation Linux installation Computer hardware Computer networks

Requirements

Candidates must have sufficient English skills for email correspondence and a basic understanding of computer networks and hardware. Experience with Linux operating systems and OS installation is considered an advantage.

Benefits

Professional team environment Comfortable working conditions No night shifts No overtime No phone support Mentor assistance Individual vocational training plan English language practice

Full description

We will welcome you to our team if you want to learn

  • System administration of servers from anywhere in the world.
  • Diagnose hardware, software and network server issues.
  • Work with hardware monitoring.
  • Work with cloud technologies.

We offer

  • Work in a team of professionals at international level.
  • Comfortable working conditions: schedule without night shifts, no overtime, no phone support, smooth integration into the workflow.
  • Mentor assistance, learning modern IT technologies.
  • Individual vocational training plan for 12+ months.
  • Opportunity to practice and improve your English.

Requirements

  • Your English is sufficient for e-mail correspondence.
  • You are attentive to details, able to search and analyze information.
  • You know what components a modern computer consists of.
  • You understand the basic principles of the Internet and computer networks.

Will be an advantage

  • Experience with Linux operating systems (Ubuntu, CentOS, Debian).
  • Basic knowledge of working in the Linux terminal.
  • Experience in installing Windows/Linux OS from the ground up.

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