Senior Business Analyst — eDiscovery & Process Automation
NIRA, Inc. · Washington, District of Columbia, United States
Information Technology & Services · 51-200 employees
About the role
The Senior Business Analyst will bridge the gap between legal-operations stakeholders and technical teams to optimize evidence-handling and litigation workflows. Responsibilities include eliciting requirements, designing automated processes, and supporting Agile delivery for a U.S. Department of Justice digital evidence program.
What they look for
Requirements
Candidates must have at least 8 years of business analysis experience, including 2 years in eDiscovery or legal technology. A bachelor's degree is required, along with U.S. citizenship and the ability to obtain a DOJ High-Risk Public Trust background investigation.
Full description
NIRA, Inc. is seeking a Senior Business Analyst to support a U.S. Department of Justice digital evidence management and eDiscovery program serving U.S. Attorneys' Offices nationwide. The analyst will serve as the bridge between legal-operations stakeholders and the technical delivery team - eliciting requirements, mapping and optimizing evidence-handling and litigation workflows, and identifying automation opportunities across evidence intake, review, and production.
Responsibilities
- Elicit, document, and validate business and functional requirements from attorneys, paralegals, litigation support staff, and program stakeholders; translate them into user stories and acceptance criteria for Agile delivery
- Map current-state evidence and eDiscovery workflows (intake, processing, review, production) and design optimized future-state processes
- Identify, prioritize, and specify process automation opportunities; partner with engineers to implement workflow automation and measure efficiency gains
- Define integration requirements between the evidence platform and eDiscovery review tools (e.g., Relativity, Everlaw), case management, and ITSM systems
- Develop process documentation, SOPs, and training materials; support user acceptance testing, including test scenario development and defect triage
- Analyze adoption telemetry and operational metrics to recommend continuous improvements
- Support program cadence: sprint ceremonies, backlog refinement, status reporting, and risk/issue tracking
Required Qualifications
- 8 years of business analysis experience, including at least 2 years supporting eDiscovery, litigation support, or legal technology programs
- Working knowledge of the EDRM lifecycle and hands-on experience with eDiscovery platforms (Relativity, Everlaw, or comparable)
- Demonstrated process improvement and automation experience - process mapping (BPMN or similar), workflow automation requirements, and measurable efficiency outcomes
- Experience writing user stories, acceptance criteria, and process documentation in Agile environments
- Strong facilitation and communication skills across legal and technical audiences
- U.S. citizenship required; must be able to obtain and maintain a DOJ High-Risk Public Trust (Tier 4) background investigation
- Bachelor's degree in business, information systems, or a related field
Preferred Qualifications
- Federal experience, ideally with DOJ, EOUSA, or law enforcement clients
- Familiarity with digital forensics tools (e.g., Cellebrite) and chain-of-custody requirements
- Experience in FedRAMP-authorized cloud/SaaS environments
- Proficiency with data analysis and reporting tools (SQL, Power BI, or Tableau)
