Solutions Architect - Presales | Cisco

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description: 

Ingram Micro is a leading technology company for the global information technology ecosystem.

With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.

Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart

Position Summary: We are seeking a skilled and customer-focused Cisco Presales Engineer to support our partners and sales teams in designing, positioning, and delivering Cisco-based solutions. The role involves deep technical expertise, solution architecture, and close collaboration with sales, partners, and Cisco teams to drive business growth

 

Key Responsibilities 

• Work closely with sales teams to understand customer requirements and propose appropriate Cisco solutions  

• Provide presales technical support including solution design, BoM creation, and proposal documentation  

• Deliver technical presentations, demos, and Proof of Concepts (PoCs) to partners and customers  

• Support partner enablement through training sessions and workshops on Cisco technologies  

• Engage with Cisco account teams for deal registrations, pricing, and solution validation  

• Assist in RFP/RFI responses and ensure timely submission with accurate technical details  

• Stay updated on Cisco product portfolio, including networking, security, collaboration, and data center solutions  

• Work with internal teams for order configuration, licensing, and solution compliance  

• Identify upsell and cross-sell opportunities within existing accounts  

 

Key Skills & Competencies 

• Strong knowledge of Cisco technologies (Routing & Switching, Security, Wireless, Collaboration, Data Center)  

• Understanding of enterprise IT infrastructure and networking concepts  

• Excellent communication, presentation, and customer-facing skills  

• Ability to design scalable and cost-effective solutions  

• Strong analytical and problem-solving abilities  

• Team player with the ability to work in a fast-paced environment  

 

Preferred Certifications 

• Cisco Certified Network Associate (CCNA)  

• Cisco Certified Network Professional (CCNP)  

• Cisco Specialist certifications (Security / Collaboration / Data Center – added advantage)  

 

Experience 

• 3–8 years of experience in presales / network engineering / solution architecture  

• Experience working with system integrators, distributors, or OEMs preferred  

• Prior experience with Cisco product portfolio is mandatory  

 

Education 

• Bachelor’s degree in Engineering (Electronics / Telecommunications / IT / Computer Science) or equivalent  

 

Key Stakeholders 

• Internal Sales & Product Teams  

• Cisco Account Managers & Technical Teams  

• Channel Partners / System Integrators  

• End Customers