OT Systems Analyst
Inframark · Johnson City, Tennessee, United States
Utilities · 1,001-5,000 employees
About the role
The OT Systems Analyst evaluates and improves the performance, reliability, and usability of OT systems by analyzing historian and alarm data. They also document functional requirements, support change management, and coordinate with engineering and operations teams to implement improvements.
What they look for
Requirements
Candidates must have 4+ years of experience in OT/SCADA environments and proficiency with historians and data visualization tools. A bachelor's degree in Engineering, Information Systems, or a related field is required or equivalent experience.
Benefits
Full description
Join Inframark: Leading the Way in Infrastructure Management
Inframark, founded in 1978, is a top provider of water and wastewater management services, committed to sustainable solutions that protect the environment. We offer a wide range of services, including operations, maintenance, management, infrastructure management, and consulting. Interested in being a part of a team that values growth, development, and making a positive difference. Apply today!
Why Work for Inframark?
Our dedication to sustainability and community impact drives us to ensure clean, safe water for future generations. Whether you're at the start of your career or looking for advancement, Inframark offers purpose-driven work and opportunities for growth. We offer an attractive salary package, including a generous benefits package with health, dental, and life insurance, 401(k) plan, paid time off, sick leave, holidays, and wellness plan.
Position Summary
The OT Systems Analyst evaluates and improves the performance, reliability, and usability of OT systems. The role analyzes historian/alarm data, documents requirements and workflows, supports change management, and helps prioritize upgrades and remediation efforts.
Key Responsibilities
- Analyze historian/alarm/event data to identify reliability issues, nuisance alarms, and optimization opportunities.
- Document functional requirements, workflows, and user stories; support testing and validation.
- Maintain configuration baselines and change records; assist with standards and SOPs.
- Coordinate with Engineering, Cybersecurity, and Operations on improvement plans and schedules.
- Prepare reports/dashboards on KPIs and recommendations for leadership.
Qualifications
- 4+ years in OT/SCADA environments as analyst, engineer, or similar.
- Experience with historians (e.g., Ignition/AVEVA/PI), alarm management, and data visualization (Power BI).
- Strong documentation, communication, and stakeholder coordination skills.
Education & Certifications
- Bachelor’s in Engineering, Information Systems, or related field; equivalent experience considered.
Skills & Competencies (CLEAR Values)
- Collaboration — partners across Engineering, Operations, and Field Services to deliver value.
- Leadership — sets direction, coaches teams, and drives accountability and change.
- Excellence — delivers high‑quality, compliant, and repeatable outcomes with strong documentation.
- Accountability — owns outcomes, budgets, risks, and deadlines; uses KPIs for decisions.
- Respect — communicates effectively and builds trust with clients, colleagues, and vendors.
Work Environment & Physical Requirements
Primarily office/remote environment with travel to facilities, project sites, and client/vendor meetings as needed. Site work may require PPE, walking/standing on uneven surfaces, and occasional lifting up to 30 lbs. Reasonable accommodations may be made for qualified individuals with disabilities.
To support a safe and secure workplace, all offers of employment are contingent upon the successful completion of background screening, drug testing, and driving record review where applicable.
Inframark is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Learn more about us at Water Infrastructure Operations | Inframark