Principal Program Manager-Delivery Strategy & Operational Excellence
Oracle · Nashville, Tennessee, United States · $90K–$210K/yr
IT Services and IT Consulting · 10,001+ employees
About the role
The Principal Program Manager will define and implement operating mechanisms to scale technical delivery across strategic customer programs. This role focuses on establishing governance, risk processes, and repeatable execution standards to ensure predictable technical outcomes.
What they look for
Requirements
Candidates should have 6 to 10+ years of experience in program management or related fields. The role requires strong expertise in delivery strategy, operational excellence, and the ability to partner with cross-functional teams to improve reporting and accountability.
Benefits
Full description
Oracle’s Strategic Customer Engineering organization enables Oracle’s most strategic customers to successfully plan, acquire, and consume OCI services at scale. Our customers run mission-critical and AI-intensive workloads on Oracle Cloud, and our mission is to ensure customer growth plans are translated into predictable and executable technical outcomes.
The Technical Delivery organization serves as the execution and delivery orchestration layer between Customer Management, Technical Demand, Capacity Management, Product, Engineering, Data Center Build, Networking, Operations, and regional delivery teams. The team is responsible for converting accepted strategic customer demand into executable delivery plans, dependency resolution, readiness tracking, risk mitigation, and documented handover.
As a Delivery Strategy & Operational Excellence PM, you will help define, implement, and improve the operating mechanisms that allow Technical Delivery to scale across strategic customer programs. You will focus on delivery governance, lifecycle controls, acceptance criteria, handover standards, KPI definitions, risk processes, reporting standards, and repeatable execution mechanisms.
You will partner closely with delivery PMs, functional teams, tooling teams, and leadership to reduce manual coordination, improve reporting credibility, clarify accountability, and ensure teams are operating through a consistent delivery model.
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
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Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
