About the role

The role involves performing end-to-end testing activities including SIT, UAT support, and regression testing for an Identity Governance Administration project. Responsibilities include creating test scenarios, managing defects in Azure DevOps, and ensuring full traceability of test artifacts.

What they look for

Test Strategy Test Planning Test Case Design System Integration Testing User Acceptance Testing Regression Testing Azure DevOps Identity Governance Administration SDLC Agile Methodology Test Automation Defect Management Traceability Technical Documentation Issue Management Identity Management Systems

Requirements

Candidates must have experience in test strategy preparation, test case design, and execution, with familiarity in Identity Management Systems and SDLC. Preferred qualifications include Azure DevOps experience and certifications such as ISTQB or Agile/Scrum.

Full description

Senior QA Analyst

Req number:

R7970

Employment type:

Full time

Worksite flexibility:

Hybrid

Who we are

CAI is a global services firm with over 9,000 associates worldwide and a yearly revenue of $1.3 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right—whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Job Summary

As a Senior QA Analyst will support the Identity Governance Administration (IGA) project and post go-live testing activities. The role will perform end-to-end testing activities including System Integration Testing (SIT), User Acceptance Testing (UAT) support, and Regression Testing, working under the guidance of the Lead QA to ensure required coverage, documentation quality, and timely defect turnaround.

Job Description

We are looking for a Senior QA Analyst experience preparing test strategies/test plans, designing test cases/test scenarios, and executing tests. This position will be full-time and hybrid set-up in Mandaluyong City.

What You'll Do

Review user stories, acceptance criteria, and process flows; clarify requirements with BA/PO/Developers and align with the Lead QA/Senior QA on scope and priorities

Create, update, and maintain assigned test scenarios and test cases for SIT, UAT support, and regression based on standards/templates

Contribute to test data preparation and validate environment readiness (access, roles, configurations) to ensure tests can proceed

Execute test cases, record outcomes, and capture complete evidence (screenshots/logs) in accordance with QA standards

Log, track, and manage defects in Azure DevOps (ADO), including clear reproduction steps and expected vs. actual results; follow through until closure

Perform re-testing and regression testing on impacted areas; highlight recurring defects, suspected root causes, and risk areas to the Lead QA/Senior QA

Support preparation of UAT packs (test steps, data, access guidance) and assist business testers in executing and documenting results

Assist with tracking UAT progress and defects and provide inputs to release readiness discussions as requested

Provide regular status updates on execution progress, blockers, and defect trends to the Lead QA/Senior QA and project stakeholders

Maintain traceability and test artifacts (test cases, results, evidence) to support audit/quality requirements

Identify gaps in test coverage and suggest improvements to test cases, checklists, and reusable regression assets

Contribute to automation enablement by keeping test cases stable and automation-ready; collaborate with the team on opportunities as assigned

Other responsibilities may be asked of the person as needed

What You'll Need

Required:

Experience in preparing test strategies/test plans, designing test cases/test scenarios, and executing test

Exposure/experience in test automation

Background/familiarity with Identity Management Systems

Knowledge of the Software Development Lifecycle (SDLC)

Knowledge of system testing best practices and methodologies

Knowledge of Agile methodology

Experience with issues management

Experience in test tracking, reviews, and audits

Experience in systems integration, regression, and user acceptance testing

Preferred:

Excellent written and oral communication skills (including technical documentation)

Strong collaboration and teamwork abilities

Ability to work in a fast-paced, deadline-intensive environment

Highly coachable, fast learner, punctual, and dedicated

Good knowledge and working experience of Azure DevOps

Agile/Scrum certifications (e.g., CSM, PSM) or equivalent certifications

ISTQB or equivalent QA/testing certifications or similar

Physical Demands

Ability to safely and successfully perform the essential job functions

Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

Reasonable accommodation statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 – 8111.