Senior Business Analyst, FinOps

We are looking for a detail-oriented professional to define, document, and optimize business processes and end-to-end transaction workflows. This role bridges business operations and technology by ensuring that process flows are clearly articulated, enabling teams to design and deliver effective solutions.

Key Responsibilities

• Business Process Definition: Analyze, document, and standardize business processes to ensure clarity, consistency, and alignment with organizational objectives.

• Transaction Flow Mapping: Design and communicate end-to-end transaction workflows, capturing each step from initiation to completion, including decision points, handoffs, and exception handling.

• Requirements Gathering: Collaborate with business stakeholders to elicit, validate, and document functional and operational requirements — including performance, scalability, and reliability standards — that drive process design.

• Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes, transaction flows, and functional requirements — ensuring that proposed solutions accurately reflect business intent before development begins.

• Process Optimization: Identify inefficiencies, redundancies, and gaps in existing workflows and recommend improvements to enhance operational effectiveness.

• Stakeholder Communication: Serve as the liaison between business units and technology teams, translating business needs into structured process documentation that guides solution development.

• Feasibility & Risk Review: Assess proposed process and system changes for operational risk, scalability, and compliance considerations, ensuring decisions are sound and future-ready.

• Cross-functional Collaboration: Partner with product, operations, and technology teams throughout the project life/cycle to validate process designs and support successful implementation.

• Documentation & Governance: Maintain up-to-date process documentation, workflow diagrams, and transaction models in accordance with organizational standards.

Basic qualifications

• 8+ years of Accounts Receivable or Account Payable experience
• 4+ years of applying key financial performance indicators (KPIs) to analyses experience
• 6+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience
• Bachelor's degree in finance & accounts, engineering, statistics or business, or Bachelor's degree and 5+ years of quantitative role (engineering, process re-engineering, quality assurance) experience
• Experience with advanced use of SQL for data mining and business intelligence
• Experience designing and delivering end-to-end solutions from scoping requirements through implementation
• Ability to analyze quantitatively, problem-solve, and scope business requirements

Preferred qualifications

• 3+ years of tax or a related analytical field experience
• MBA, or CPA
• Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards); Knowledge of Tableau
• Experience as a solution architect, migration specialist, or similar solutioning role
• Ability to develop new ideas and creative solutions for complex technical challenges
• Experience with software development methodologies and programming languages such as Java
• Experience with AI/ML technologies, including large language models, natural language processing, or intelligent automation tools to enhance business processes
• Familiarity with AI-driven process mining and optimization platforms (e.g., Celonis, UiPath AI Center) and the ability to leverage AI for workflow analysis and decision support

Key job responsibilities Key Responsibilities

• Business Process Definition: Analyze, document, and standardize business processes to ensure clarity, consistency, and alignment with organizational objectives.
• Transaction Flow Mapping: Design and communicate end-to-end transaction workflows, capturing each step from initiation to completion, including decision points, handoffs, and exception handling.
• Requirements Gathering: Collaborate with business stakeholders to elicit, validate, and document functional and operational requirements — including performance, scalability, and reliability standards — that drive process design.
• Design Document Review: Engage with Process Subject Matter Experts (SMEs) and Technology teams to obtain assurance that the Technology High-Level Design (HLD) and Low-Level Design (LLD) documents align with defined business processes, transaction flows, and functional requirements — ensuring that proposed solutions accurately reflect business intent before development begins.
• Process Optimization: Identify inefficiencies, redundancies, and gaps in existing workflows and recommend improvements to enhance operational effectiveness.
• Stakeholder Communication: Serve as the liaison between business units and technology teams, translating business needs into structured process documentation that guides solution development.
• Feasibility & Risk Review: Assess proposed process and system changes for operational risk, scalability, and compliance considerations, ensuring decisions are sound and future-ready.
• Cross-functional Collaboration: Partner with product, operations, and technology teams throughout the project life/cycle to validate process designs and support successful implementation.
• Documentation & Governance: Maintain up-to-date process documentation, workflow diagrams, and transaction models in accordance with organizational standards.

Basic Qualifications: - 8+ years of Accounts Receivable or Account Payable experience - 4+ years of applying key financial performance indicators (KPIs) to analyses experience - 5+ years of identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes experience - Experience designing and delivering end-to-end solutions from scoping requirements through implementation - Ability to analyze quantitatively, problem-solve, and scope business requirements - Experience with advanced use of SQL for data mining and business intelligence - Bachelor's degree and 8+ years of quantitative role (engineering, process re-engineering, quality assurance) experience

Preferred Qualifications: - 3+ years of tax, finance or a related analytical field experience - CMA or CPA, or MBA in finance, accounting or related field - • Experience working with large-scale data mining and reporting tools (examples: SQL, MS Access, Essbase, Cognos) and other financial systems (examples: Oracle, SAP, Lawson, JD Edwards); Knowledge of Tableau - • Experience as a solution architect, migration specialist, or similar solutioning role - • Ability to develop new ideas and creative solutions for complex technical challenges - • Experience with software development methodologies and programming languages such as Java - • Experience with AI/ML technologies, including large language models, natural language processing, or intelligent automation tools to enhance business processes - • Familiarity with AI-driven process mining and optimization platforms (e.g., Celonis, UiPath AI Center) and the ability to leverage AI for workflow analysis and decision support

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