IBM

Package Consultant Salesforce

IBM Louisiana, United States

IT Services and IT Consulting · 10,001+ employees

Yesterday
Remote salesforce Senior (5-10 yrs) Full-time United States
Create a free account to apply — email only, no card. You can also save this posting or score it against your profile with AI.

About the role

You will design, implement, and support Salesforce CRM solutions while guiding clients through business analysis and system configuration. Additionally, you will manage client relationships, conduct system testing, and deliver training programs to ensure successful user adoption.

What they look for

Salesforce CRM Lightning Web Components LWC System Integration Agile Scrum Waterfall Business Analysis System Configuration User Adoption Change Management System Testing API Data Migration Software Development Lifecycle

Requirements

The role requires deep expertise in the Salesforce platform, including Lightning Web Components and system integration. Candidates must be proficient in Agile, Scrum, and Waterfall methodologies to manage the software development lifecycle effectively.

Full description

This role can be performed from anywhere in the US.

As a Salesforce Package Consultant, you will specialize in designing, implementing, and supporting Salesforce CRM solutions with LWC and integration experience. You will guide clients through the entire process, from business analysis to system configuration and user adoption, utilizing your expertise in Agile, Scrum, and Waterfall methodologies.

Your primary responsibilities will include:

  • Design and Implement Solutions: Develop tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings and your deep understanding of the platform.
  • Guide Client Adoption: Effectively guide clients through the entire process, from business analysis to system configuration and user adoption, ensuring a smooth software development lifecycle.
  • Execute System Testing: Conduct system testing, user acceptance, and change management programs to ensure a successful implementation and long-term user adoption.
  • Deliver Training Programs: Develop and deliver training programs to ensure clients can effectively utilize the implemented Salesforce solutions.
  • Manage Client Relationships: Collaborate with clients to understand their unique challenges and develop solutions to address their business needs.
  • Salesforce Platform Expertise: Experience with designing, implementing, and supporting Salesforce CRM solutions, including LWC and integration.
  • Agile Methodologies Knowledge: Experience with Agile, Scrum, and Waterfall methodologies to ensure a smooth software development lifecycle.
  • Solution Development Skills: Experience in developing tailored solutions to address clients' unique business needs, leveraging Salesforce's extensive offerings.
  • System Testing and Quality Assurance: Experience in conducting system testing, user acceptance, and change management programs to ensure a successful implementation.
  • Business Analysis and Configuration: Experience in guiding clients through business analysis, system configuration, and user adoption processes.
  • Integration Experience: Experience with integrating Salesforce solutions with other systems and applications, leveraging APIs and data migration tools to ensure seamless data exchange and synchronization.
  • Advanced LWC Skills: Experience in developing custom Lightning Web Components (LWC) to enhance Salesforce solutions and provide personalized user experiences.
  • Waterfall Methodology Expertise: Experience in applying Waterfall methodology principles to manage and deliver Salesforce projects, ensuring a structured and predictable approach to software development.

Similar roles