VUE 34 - HOST/HOSTESS
GATE HR · Jacksonville, Florida, United States
Wellness and Fitness Services · 51-200 employees
About the role
Manage the dining room flow by greeting members, taking reservations, and ensuring a professional guest experience. Coordinate with team members to maintain club standards and handle administrative podium duties.
What they look for
Requirements
Requires strong communication skills and the ability to work a flexible schedule including weekends and holidays. Candidates must be physically capable of standing for long periods and lifting up to 25 pounds.
Benefits
Full description
Thank you for applying to one of the most premier places to work in the Northeast Florida! People are our greatest asset and we are currently seeking people like you who have a desire to join our team.
The River Club is one of the most premier places to work in Northeast Florida.
Apply today! Take advantage of a unique opportunity to work with a breathtaking 360-degree view of downtown Jacksonville and the St. Johns River. People are our greatest asset, and we are currently seeking people like you who have a desire to join our team.
Training and Experience: Good communication skills required. Food & Beverage hosting experience preferred but not required.
Job Knowledge: Must be able to interact with members in a positive manner in order to assist them during their dining experience. Must have working knowledge of dining room service and POS system. Knowledge of common laws of courtesy.
Job Summary: Ensure Members have completely enjoyed their visit to the club by acting professionally, controlling the flow of seating, having a positive attitude, learning and using members names, exceeding members expectations and being a team player. Answering phones, taking reservations and maintaining the podium and its organization.
Physical Abilities: Must be able to work on feet, moving about at a quick pace for several hours at a time; Must be able to lift, carry, and move items up to 25 pounds, to include furniture, trash, glasses, dishes, ice, beer, wine, liquor - individually, or racks and/or trays, or by cases.
Job Duties and Functions
- Must be able to work a flexible schedule, to include weekends and holidays. This position is primarily Tuesday through Saturday evenings.
- Answer phones in a professional and courteous manner.
- Accurately take reservations for the dining room and club events.
- Confirm all reservations for lunch and dinner.
- Greet members and guests immediately with a smile and warm greeting.
- Assist members and guests with any requests and control the flow of seating in the dining room.
- Assist fellow team members and other departments wherever necessary to maintain positive working relationships
- Requires strong organizational skills.
- Must be able to work independently.
- Must exceed customer/team expectations.
- Must be in proper uniform, crisp, clean, and in good repair, upon entering the property, including wearing name tag. Demeanor must be professional and welcoming.
- Become proficient on all appropriate equipment and safety features.
- Maintain menu cleanliness.
- Ensure all side work is completed thoroughly at the beginning and end of each shift.
- Perform other jobs that will assist in quality member service as assigned by the Dining Room Manager, Membership Director and General Manager
Schedule
- Varied to include weekends and holidays
Benefits
- Vacation Pay, Holiday Pay, Sick Pay
- Medical Insurance
- Dental Insurance
- Disability Insurance
- Life Insurance
- Vision Insurance
- 401(k)
The River Club is an Equal Opportunity Employer and a Drug-Free Workplace. We provide equal opportunity without regard to race, color, national origin, religion, sex, age, marital status, or disability.
