Senior QA Engineer
Staples Inc. · Richmond Hill, Ontario, Canada
Retail Office Equipment · 10,001+ employees
About the role
The Senior QA Engineer will define and implement preventive testing strategies to ensure the quality and performance of the eCommerce platform. They will also lead continuous improvement initiatives, mentor junior team members, and actively participate in Agile ceremonies.
What they look for
Requirements
Candidates must have at least 5 years of Quality Assurance experience in digital platforms and a bachelor's degree in Computer Science or equivalent. Proficiency in Playwright, API testing, SQL, and CI/CD integration is required.
Benefits
Full description
Some of what you will do:
This role defines a Senior QA Engineer position responsible for ensuring the quality, reliability, and performance of an eCommerce platform through a combination of manual and automated testing practices.
Specifically, You Will:
- Identify quality gaps and implement preventive testing strategies to minimize future defects.
- Participate actively in Agile ceremonies, including sprint planning, backlog refinement, story grooming, and retrospectives.
- Lead continuous improvement initiatives focused on test automation, quality metrics, and test coverage.
- Enhance operational efficiency by optimizing QA processes and practices.
- Mentor junior QA team members and promote quality engineering best practices across delivery teams.
Some of what you need:
- 5+ years of Quality Assurance experience supporting eCommerce or customer-facing digital platforms.
- Bachelor’s degree in Computer Science or related discipline, or equivalent experience.
- Strong hands-on experience with Playwright test automation frameworks.
- Experience with API testing and validation.
- Experience using Jira and Xray for test management, execution, defect tracking, and reporting.
- Strong understanding of Agile/Scrum software delivery methodologies.
- Experience integrating automated testing into CI/CD pipelines.
- Proficiency with SQL for data validation and backend testing.
- Familiarity with Git, source control practices, and modern DevOps workflows.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Physical demands/working conditions:
Office environment – Hybrid, with 4 days onsite in Richmond Hill, subject to the hybrid policy.
Some of what you will get:
- Associate discount
- Health and Dental benefits
- RRSP/DPSP
- Performance bonuses
- Learning & Development programs
- And more…
#MakeAnImpact
We value transparency in our hiring processes. Please note, artificial intelligence may be used in certain stages to screen, assess, or select applicants, however, a human reviewer makes all final decisions. This posting is for an existing vacancy.
About the Team
At Staples Canada we are dynamic, inspiring partners to our customers and the communities in which we live. As The Working and Learning Company, we inspire people to work smarter, learn more and grow every day. We’re looking for curious, approachable, and passionate individuals who love finding solutions. If that’s you, let’s work, learn, and grow together.
We are building an inclusive and diverse team
Staples Canada is continuously working towards creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.
