Business Analytics & Reporting Analyst II

Are you ready to join a growing team?

CTG is seeking to fill a Business Analytics & Reporting Analyst II opening for our client.

Location: Remote Duration: 9 months

Primary Responsibilities:

• Develop and maintain departmental reports, dashboards, spreadsheets, and presentations supporting business, product, project, workflow, and financial analysis.

• Analyze complex and non-routine data to identify trends, reconcile information, improve data quality, and support business decisions.

• Create and interpret project and program reporting, presenting insights in clear, user-friendly formats.

• Review and enhance existing metrics, reports, processes, and analytical tools to support continuous improvement and operational efficiency.

• Develop new processes, documentation, maintenance plans, and automation tools as needed.

• Participate in planning, testing, and implementation of new projects, systems, products, and regulatory changes.

• Support audits, user certification, compliance testing, and internal control activities.

• Assist with technical troubleshooting and escalations, coordinating with business partners, vendors, and technology teams.

• Provide recommendations and analytical insights to management and key stakeholders.

• Ensure compliance with applicable operational risk controls, company policies, and regulatory standards.

• Perform other related duties as assigned.

Scope of Responsibilities:

• Support multiple simultaneous projects and programs through reporting, analytics, data research, reconciliation, and process improvement.

• Partner with Product, Technology, Operations, Risk, Compliance, and other business stakeholders to gather requirements and deliver actionable insights.

• Translate business needs into reporting and analytics solutions that support short- and long-term objectives.

• Contribute to discovery, requirements development, operating model analysis, and future-state recommendations for business initiatives.

• Leverage commercial card, banking, and payments knowledge to support analytics and reporting initiatives.

Supervisory/Managerial Responsibilities:

• No direct supervisory responsibilities. May provide project leadership, guidance, and coordination across cross-functional teams.

Education and Experience Required:

• Bachelor's degree and a minimum of 2 years of related business line experience; OR

• In lieu of a degree, a combined minimum of 6 years of higher education and/or relevant work experience.

• Experience with business analytics, reporting, data analysis, and dashboard development.

• Strong analytical, problem-solving, research, and data reconciliation skills.

• Ability to manage multiple priorities and work effectively across several projects or programs.

• Strong communication and stakeholder management skills.

Education and Experience Preferred:

• Experience with commercial card products, including commercial payments and card-related capabilities.

• Experience leading or supporting product discovery, business architecture, requirements gathering, and operating model design.

• Understanding of banking, payments, and integration ecosystems.

• Experience working with Product, Technology, Operations, Risk, and Compliance teams.

• Experience developing dashboards, management reporting, and executive-level presentations.

• Experience identifying opportunities for process improvement and reporting automation.

• Financial services or banking industry experience preferred.

Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.

CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.

To Apply: To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!

The expected base salary for this position ranges from $26.00 - $43.34/hour. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, market factors, and where applicable, licensure or certifications obtained. In addition to salary, a competitive benefit package is also offered.

About CTG

CTG, a Cegeka company, delivers IT and business solutions that enhance clients’ digital agility, empowering them to seize new opportunities and overcome any challenge. Backed by more than 60 years’ experience and a commitment to being a reliable, results-driven partner, we work shoulder to shoulder with clients to shape digital together. Our vision is to be an indispensable partner to our clients and the preferred career destination for digital and technology experts. With more than 9,000 team members in over 15 countries, we combine global expertise with local insight to deliver innovative solutions. We operate across the Americas, Europe, and India, working with over 3,000 clients in many of today's highest-growth industries.

Together, we shape what’s next—working shoulder to shoulder to deliver impactful solutions for our clients and society. Our culture is built by the people who work at CTG, the values we hold, and the actions we take. It's a living, breathing thing that is renewed every day through the ways we engage with each other, our clients, and our communities. At CTG, you’ll find a workplace where you are encouraged to grow, supported in your ambitions, and empowered to shape your own career journey. For more information, visit www.ctg.com.

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity Employer. CTG will assure equal opportunity and consideration to all applicants and employees in recruitment, selection, placement, training, benefits, compensation, promotion, transfer, and release of individuals without regard to race, creed, religion, color, national origin, sex, sexual orientation, gender identity and gender expression, age, disability, marital or veteran status, citizenship status, or any other discriminatory factors as required by law. CTG is fully committed to promoting employment opportunities for members of protected classes.