[Job - 31002] Senior Business Analyst, Brazil

At CI&T, we help large enterprises transform the potential of AI into real business impact with AI Deployment, AI-native execution, and tech-integrated business solutions.

With 30 years of experience in technological transformation, we accelerate innovation with expertise in Agentic SDLC, Application modernization, Data & AI, Martech and Business strategy.

We are 8,000 CI&Ters across more than 25 countries, collaborating to build solutions with real impact. AI is already part of how we work, evolve, and innovate every day.

Join Our Team as a Senior Business Analyst! 🙂

About the Role We’re seeking a Senior Business Analyst to influence how our products operate across the organization. Reporting to the Product team, you will collaborate with various teams—including operations, compliance, technology, and more—to transform real business challenges into actionable requirements that our engineering teams can build and deliver. Your work will span multiple verticals, aligning with the company's ever-changing priorities.

What You'll Bring:

Required

• 4+ years of experience in business analysis, operations, or product and technology roles.

• A proven track record of gathering and documenting business requirements, workflows, and user stories.

• Strong analytical and problem-solving skills, with the ability to work comfortably with large data sets.

• Experience in functional testing, defect tracking, and cross-team validation.

• Practical experience using Claude (or comparable AI assistants) in day-to-day work—drafting documentation, analysing data, or accelerating research—demonstrating sound judgment in its application.

Nice to Have

• Experience within the mortgage industry.

• Working knowledge of mortgage regulations and investor guidelines (Fannie Mae, Freddie Mac, FHA, VA), along with the associated compliance requirements.

• Hands-on experience with core mortgage platforms and enterprise systems.

If you are a proactive analyst with a knack for turning complex business challenges into clear requirements, we invite you to apply and help us drive our organization's success!

#LI-THAI23

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What You'll Do: Product and Business Analysis

• Partner with stakeholders from operations, compliance, technology, and other product teams to gather and validate business requirements.

• Translate business needs into detailed user stories, acceptance criteria, business rules, and workflow diagrams.

• Collaborate closely with engineering to ensure requirements are fully understood and accurately implemented.

• Identify operational pain points and propose product and process improvements to enhance efficiency and compliance.

• Utilize Claude to accelerate analysis, documentation, and discovery while applying critical judgment to validate its output.

What You'll Do: Cross-Functional Collaboration

• Contribute to enterprise initiatives, including digital transformation and automation.

• Facilitate discovery sessions, user interviews, and cross-departmental workshops.

• Document product updates, release notes, and create user-facing training materials.

• Maintain clear and consistent communication with both technical and non-technical stakeholders.

\nOur benefits:

-Health and dental insurance

-Meal and food allowance

-Childcare assistance

-Extended paternity leave

-Partnership with gyms and health and wellness professionals via Wellhub (Gympass) TotalPass;

-Profit Sharing and Results Participation (PLR);

-Life insurance

-Continuous learning platform (CI&T University);

-Discount club

-Free online platform dedicated to physical, mental, and overall well-being

-Pregnancy and responsible parenting course

-Partnerships with online learning platforms

-Language learning platform

And many more!

More details about our benefits here: https://ciandt.com/br/pt-br/carreiras

At CI&T, inclusion starts at the first contact. If you are a person with a disability, it is important to present your assessment during the selection process. See which data needs to be included in the report by clicking here.This way, we can ensure the support and accommodations that you deserve. If you do not yet have the assessment, don't worry: we can support you in obtaining it.

We have a dedicated Health and Well-being team, inclusion specialists, and affinity groups who will be with you at every stage. Count on us to make this journey side by side.