Business Systems Analyst I / Information Technology

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview Design, test, implement and maintain hospital and/or outpatient business IT applications. Researches and corrects system and user problems. Works with various primary care clinics, specialty departments, ancillary, inpatient and billing/finance to support practice and implement changes as needed to the existing systems.

Essential Functions

• Analyze, design, configure, test and maintain Children’s Hospital & Medical Center’s business applications to accomplish the hospital’s strategic goals and meet the needs of the end-users.
• Research, analyze and correct system and user problems in a timely manner. Actively and accurately maintain documentation of issues, resolutions and build documentation as outlined by department policies.
• Build and maintain positive relationships with customers through effective and consistent communication.
• Participate on project teams working with individual departments to define requirements for changing new & existing systems. Works with the team to define process flows & make recommendations for the most efficient utilization of applications.
• Analyze and translate workflow requirements into efficient/effective application solutions.
• Perform integrated testing of current and new vendor functionality to ensure reliability and integrity of the EMR.
• Perform other job related duties as assigned
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section

Education Qualifications

• Associate's Degree from an accredited college or university in Information Technology, medical profession, or related field required; experience may be substituted for education. Required and
• Bachelor's Degree Preferred

Experience Qualifications

• Minimum 2 years experience in Information Technology or related field Preferred and
• Previous Epic business application experience and certification Preferred and
• Previous systems super user and/or trainer experience Preferred

Skills and Abilities

• Current technical knowledge of Information Technology, focusing on application development and support.
• Current knowledge of applying technology focused in the area of Healthcare.
• Skill in use of MS Office applications.
• Good organizational skills.
• Ability to utilize critical thinking skills for problem solving.
• Ability to communicate effectively both verbally and in writing.
• Work effectively and collaboratively in a diverse and multi-cultural environment.

Licenses and Certifications

• Must obtain job related certification within 9 months of hire and maintain the certification(s) for duration of employment in IT. Required
• Work after hours and on weekends as needed is an expectation of the job. Required

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!