Product Manager

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

Enterprise Rewards is a configurable enterprise platform that turns eligibility, member actions, and redemption rules into a consistent Earn–Bank–Spend experience for multiple lines of business customers. Enterprise Rewards transforms rewards into a shared enterprise platform—reducing technology duplication, accelerating delivery of new products, and enabling growth across current and future lines of business, partner ecosystems, and cross-carrier experiences. As a Senior Technical Product Manager, you will partner closely with engineering, architecture, UX, product journey owners, science, legal, privacy, and operations teams to drive product strategy, define technical requirements, and execute multi-year platform initiatives.

You will enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

• Define and drive the strategic vision, feature trade-offs, and execution roadmap for the Enterprise Rewards multi-tenant platform
• Write highly detailed Product Requirements Documents (PRDs), epics, user stories, and acceptance criteria for cloud-native microservices and enterprise API platforms
• Partner across highly matrixed, global engineering, science, legal, privacy, and operations teams to align on platform priorities and deliver multi-year initiatives
• Leverage enterprise-approved AI tools to streamline documentation, automate workflow tracking, and optimize sprint planning processes
• Evaluate emerging technology trends, AI/ML models, and system architectural patterns to inform product design and strategic platform innovation
• Lead backlog refinement, prioritization, and sprint planning within an Agile/Scrum framework to maintain consistent release delivery
• Define and analyze product metrics and performance telemetry to measure platform impact, system efficacy, and user adoption
• Leverage enterprise-approved AI tools to streamline workflows, automate tasks, and drive continuous improvement

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Associate’s degree OR 10+ years of experience in IT in lieu of a degree
• 7+ years of progressively advancing product or program management experience, with at least 3+ years specifically focusing on deeply technical, platform, or large-scale enterprise products
• 5+ years of proven ability to influence and align highly matrixed, global teams across engineering, science, legal, privacy, and operations
• 5+ years of exceptional verbal and written communication skills tailored to both hardcore developer audiences and executive leadership
• 5+ years of extensive experience operating within an Agile/Scrum environment
• 3+ years of experience with modern cloud architecture (e.g., AWS, GCP), APIs, and microservice models
• 3+ years of experience writing highly detailed Product Requirements Documents (PRDs) and defining strategic vision, feature trade-offs, and go-to-market execution of multi-year initiatives

Preferred Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a closely related quantitative field
• Fluency in system design and cloud architecture
• Deep analytical and experiment design capabilities
• Evaluation literacy of AI/ML models, including evaluating prompt engineering, fine-tuning, and Retrieval-Augmented Generation (RAG) architectures
• Proficiency in modern development and tracking tools (e.g., Aha! Rally) and analytics dashboards
• Proficiency in Miro, Figma, Microsoft Copilot, GitHub, and AI-DLC tools
• Experience in healthcare technology, health insurance, or digital health platforms
• Hands-on experience applying AI-assisted design, analysis, or documentation tools to streamline Agile delivery processes
• Certified Product Owner (CSPO) or Agile Certification (e.g., SAFe, PSPO)
• Strong stakeholder management, prioritization, and communication skills

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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