Vice President - Product Manager, Lending Innovations

The Lending Innovation organization is a team of highly talented product leaders focused on delivering innovative lending products. We’re transforming customer experiences, simplifying the ways we do business, and driving toward product excellence.

As a Product Manager in Connected Commerce on the Lending Innovations team, you drive the end-to-end product lifecycle for lending product initiatives by identifying customer needs, defining clear requirements, and partnering with cross-functional teams to deliver measurable outcomes.

Job responsibilities

• Define product vision, strategy, and success metrics for initiatives and features
• Lead discovery, research, and analysis to identify customer problems and validate solutions
• Build and manage a prioritized product roadmap and backlog aligned to customer and business outcomes
• Sequence work across teams and workstreams to enable coordinated delivery
• Partner with engineering, design, and analytics to deliver features from definition through release
• Collaborate with cross-functional stakeholders to support a strong risk and controls environment (e.g., Legal, Risk, Compliance, and Controls)
• Write clear product requirements and acceptance criteria to support efficient delivery
• Monitor performance against goals, identify enhancement opportunities, and define implementation approaches
• Communicate product direction, progress, and performance to senior stakeholders

Required qualifications, capabilities and skills

• 5 years of experience in product management or a closely related domain
• Demonstrated experience building and launching digital products through the full product lifecycle
• Experience translating customer insights and data into product requirements, roadmaps, and prioritization decisions
• Working knowledge of APIs and modern software delivery practices
• Experience operating in Agile product development environments
• Demonstrated ability to lead work in ambiguous problem spaces and align cross-functional partners to decisions and outcomes

Preferred qualifications, capabilities and skills

• Experience working in a complex, highly matrixed organization
• Experience partnering with control functions (e.g., Legal, Risk, Compliance, and Controls) throughout product delivery

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We’re proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.