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Hapag-Lloyd

Coordinator Sales Support QA

Hapag-Lloyd Atlanta, Georgia, United States

Maritime Transportation · 10,001+ employees

5 h ago Closes in 3d
qa Mid (2-5 yrs) Full-time United States
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About the role

The coordinator will manage customer relationships through sales calls, performance reporting, and facilitating contracted business execution. They are also responsible for communicating service updates, market trends, and coordinating rate quotations with the pricing team.

What they look for

Account management Sales Negotiation Issue resolution Performance reporting Customer engagement Shipping terms Logistics Transportation MS Office MS Teams Excel PowerPoint Communication Interpersonal skills

Requirements

Candidates must have an associate's degree and at least two years of experience in the maritime, liner shipping, or transportation industry. Proficiency in MS Office and strong communication skills are required to effectively manage customer accounts and resolve issues.

Full description

As the Coordinator of Commercial Sales your daily activities will include customer calls, performance reporting, and help to facilitate the internal execution of contracted business. You will proactively schedule sales calls with assigned customers to maintain critical relationships by monitoring account performance, managing ad-hoc sales opportunities as well as customer follow-ups to secure volume. In addition, your tasks will include the communication of service updates, market trends, and coordinate rate quotations and RFQ’s with the internal pricing team.

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