Performance Data Analyst

About us

Procentia, part of the Brightwell Group, is an award-winning software and technology company specialising in the Pensions and Pension Risk Transfer/Bulk Purchase Annuities market. Established in 2002, the business is renowned for its web-based pensions administration and management system, IntelliPen.

Procentia’s products and solutions help pension schemes and administrators of all types and sizes manage exceptional volumes of data, meet the demand for self-serve technology, and provide meaningful, consumer-like experiences that users expect from modern online financial platforms while minimising the need for administrator intervention and involvement.

With offices in the UK and North America, Procentia supports some of the largest pension schemes, insurers and retirement plans across the private and public sectors, including BP, British Airways Pension Scheme, BTPS, Chicago Transit Authority, Legal & General Retirement America, Retirement System City of Detroit, Rolls-Royce, Royal London, and Universities Superannuation Scheme.

The job:

As part of our continued growth and transformation journey, we're looking for a Performance Data Analyst to join our Transformation and Organisational Effectiveness function. This role will establish the evidence needed to understand how effectively the business is operating and whether improvement activity is delivering the intended outcomes.

The role will bring together delivery and operational data, including information held in Azure DevOps, and turn it into clear, trusted insight through Power BI. Working across the organisation, you'll define measures, improve data quality, create repeatable reporting and help leaders and teams use performance information to make better decisions.

Here's what you'll be doing:

Building a clear view of performance - You'll work with stakeholders to define meaningful measures across productivity, throughput, quality, predictability, rework and benefits realisation.

• Extracting and preparing data - You'll query Azure DevOps and other agreed data sources, combine and transform data, and create reliable datasets for reporting and analysis.

• Developing Power BI reporting - You'll design, build and maintain accessible dashboards that show trends, exceptions, progress against targets and areas requiring attention.

• Turning data into insight - You'll interpret patterns, investigate variance and explain what the data means, helping teams move from reporting activity to taking action.

• Strengthening measurement discipline - You'll define data standards, calculation logic, ownership and reporting routines so measures are consistent, transparent and trusted.

• Supporting transformation and continuous improvement - You'll baseline current performance, track outcomes and provide evidence to prioritise and evaluate improvement activity across Catalyst and wider business initiatives.

Key skills and experience:

• Strong ability to translate business objectives into meaningful KPIs, measures, data models, and actionable insights.

• ·Proven experience analysing operational and delivery performance data to identify trends, risks, opportunities, and areas for improvement.

• Experience extracting, querying, validating, and analysing data from Azure DevOps, with knowledge of SQL and data transformation techniques.

• Advanced Power BI skills, including Power Query, DAX, data modelling, dashboard development, and report maintenance.

• Ability to develop clear, insightful reporting and dashboards that support decision-making and performance improvement.

• Experience defining and measuring performance indicators, targets, and reporting frameworks.

• Strong analytical and problem-solving skills, with the ability to present evidence-based findings and practical recommendations.

• Experience improving data quality, establishing consistent data definitions, and promoting good data management practices.

• Excellent stakeholder engagement and communication skills, with the ability to gather requirements and explain complex information to different audiences.

• Confidence presenting analysis and recommendations to senior stakeholders and leadership teams.

• Strong organisational skills, with the ability to manage priorities, maintain documentation, and deliver work independently.

• Ability to collaborate effectively with PMO, transformation, product, technology, and operational teams to support performance improvement and data-driven decision-making.

Lets talk about what's in it for you...

· 25 days holiday (plus public holidays) increasing with length of service up to a maximum of 28 days, with carry over of up to 1 week

· Buying and Selling holiday (up to 1 week)

· Volunteer day

· 5% Employer contribution pension

· Life Assurance

· Private Medical Insurance

· Employee Assistance Programme (EAP)

· Health care cash plan

· Tusker – Electric Car Leasing scheme

Don’t meet every requirement? We know that some candidates, particularly women, disabled people, LGBTQ+ individuals, neurodivergent people, and those from ethnic minority backgrounds, may hesitate to apply unless they meet every listed requirement. At Procentia, we’re committed to building a diverse, inclusive workplace where everyone can thrive. If this role excites you but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway. You could be a great fit for this role or another opportunity within our team.