Business Analyst

Discovery Life

Business Analyst

About Discovery

Discovery’s core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with those of Discovery. Our fast-paced and dynamic environment enables smart, self-driven people to be their best. As global thought leaders, Discovery is passionate about innovating in order to not only achieve financial success, but to ignite positive and meaningful change within our society.

About Discovery Life

Discovery Life is an ever growing fast-paced and dynamic environment that provides innovative risk assurance to individual clients. This environment thrives on customer engagement and customer experience as well as mutually beneficial relationships with our brokers and other stakeholders. It is important for our employees to provide a world class service to our internal and external clients, thereby ensuring long and sustainable relationships.

About Business Solutions

The Business Solutions team consist of a team of Business Analysts whose primary function is to look after Discovery Life’s quoting and application submission systems.

Key Purpose

The primary function of this role is to gather, analyse and document business requirements for Discovery Life’s web-based Quoting and New Business application submission journey.

Areas of responsibility may include but not limited to

• Conduct analysis of the Actuarial Product specs and translate the requirements into Business or Functional requirements needed for Systems development.

• Facilitate interviews and information gathering sessions with stakeholders and present the solutions.

• Compile the Business/Functional Requirements Specifications which includes, but is not limited to:

• Working with the UX Designer to create the screens needed for the quoting application.

• Defining the business rules/validations/field functionality for the User Interface.

• Compiling user-friendly error message wording.

• Assist the Business Analyst responsible for compiling the Business requirements needed to produce the quote reports.

• Conduct root cause analysis and investigation of production defects and propose a solution.

• Review Test plans and assist the Testing Team during the User Acceptance testing phase.

• Identify gaps, trends and process improvement opportunities.

• Conduct Joint Application Design (JAD) sessions with stakeholders and present solutions for Business process improvement and Systems enhancement initiatives.

• Collaborate, negotiate and co-ordinate with various stakeholders to produce and obtain sign off of Business requirements documents.

Education and Experience

Essential:

• Matric

• IT Degree or Diploma in Business Analysis or a related field from an accredited institution

• At least 3 – 4 years of working experience as a Business Analyst

Advantageous

• Recognised Diploma/NQF 6 or higher qualification in Business Analysis

• Minimum 2 years Business Analysis experience, within the Financial Insurance Industry

Technical Skills or Knowledge:

• Agile, Waterfall, Iterative Methodologies (Advanced)

• System Development Life Cycle (SDLC)

• Microsoft office (Teams, Word, Excel, PowerPoint)

• JIRA

• Confluence

• Knowledge of Life Insurance Products

• Knowledge of Insurance related compliance standards and Insurance legislation

• Knowledge of:

• Unified Modelling Language (UML)

• Business process modelling techniques and methods

• SQL

Personal Attributes and Skills

• Analytical skills

• Planning, time management and organizational skills

• Excellent communication and presentation skills

• Attention to detail

• Quality Assurance

• Ability to work under pressure

EMPLOYMENT EQUITY

The Company’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process. As an Equal Opportunities employer, we actively encourage and welcome people with various disabilities to apply.