Business Performance Senior Analyst
Crowned Grace, Inc District of Columbia, United States · $116K–$145K/yr
Business Consulting and Services · 11-50 employees
About the role
The analyst will design and maintain performance measurement frameworks while deploying automated data visualizations and AI-assisted tools. They are responsible for performing ETL procedures across disparate data sources and providing statistical analysis for executive decision forums.
What they look for
Requirements
Candidates must possess a bachelor's degree and at least 7 years of project management experience. Proficiency in SQL, Python, Databricks, and Qlik is required, along with eligibility for a Tier 2 Public Trust determination.
Full description
Business Performance Senior Analyst
Crowned Grace International (CGINTL) seeks a Business Performance Senior Analyst to lead CGINTL's support for the CG-C5I goals of connecting metrics directly to mission outcomes and deploying automated data visualizations and AI-assisted analysis tools. The analyst designs and maintains performance measurement frameworks and conducts extract-transform-load engineering across disparate sources. The analyst also builds Databricks and Qlik solutions compatible with the agency's Integrated Data Environment and gives decision forums the statistical and business-modeling analysis they need.
DUTIES AND RESPONSIBILITIES
- Develop metrics connected to mission and business outcomes. Define knowledge-asset metadata, including KPIs, ITSM performance metrics, and process baselines.
- Design, implement, and routinely update performance management systems, metrics frameworks, and toolsets that monitor, control, and visualize organizational functionality.
- Perform ETL procedures across numerous, disparate data sources. Engage internal and external components to consolidate, condition, and validate
- Deploy automated data visualizations and AI-assisted analysis tools using Databricks and Qlik in the Coast Guard IDE and validate Section 508 conformance of delivered dashboards.
- Provide statistical, analytical, and business-modeling Research and maintain data for decision forums and executive decision aids.
- Direct and review the Business Performance Analyst's analytical work and participate in Sprint ceremonies.
QUALIFCATIONS
- Bachelor's degree
- 7 Years of Project Management Experience
- Demonstrated hands-on experience building data visualizations and analytic workflows in Databricks and Qlik
- Proficiency in SQL and Python for ETL and analysis.
- Demonstrated experience designing performance-measurement frameworks tied to organizational outcomes.
- Eligible for a Tier 2 Public Trust determination and CAC issuance.
PREFERRED QUALIFICATIONS
- DHS Certified Trusted Tester (PWS 4.18.1.C).
- Databricks Certified Data Analyst Associate or Qlik Sense Business Analyst certification.
- Experience with Microsoft Power BI, Grafana, and Jupyter Notebook.
- Familiarity with ITSM performance metrics and service management reporting.
Leading at CGINTL - Values in Action
- Accountability. The PM owns the result. Our Leaders take responsibility for the success of the vision, mission, and strategy - and we hold a no-excuse-here mindset. On a FFP task order where savings and overruns both stay with us, that ownership is financial as well as operational.
- Integrity & Trust. Always the first to tell the truth. The PM surfaces a slipping deliverable or an adoption problem to the COR before the COR finds it - that is how trust is earned, and trust is the foundation of a change management engagement.
- Organizational Influence. Business acumen through organizational agility, political savvy, and time management. Reading ACF's political landscape and sequencing change accordingly is the job.
- Marketplace Ministry. This work is a calling. Our client's mission is the well-being of children and families; every hour of acquisition capability we build is an hour that mission runs better.
