ServiceNow Business Analyst (On-site, US Citizen)
POWERHOUSE INSTITUTE INC Arlington, Virginia, United States · $115K–$125K/yr
IT Services and IT Consulting · 11-50 employees
About the role
The candidate will create epics and user stories while facilitating requirements gathering and documenting business processes. They will also interface with the development team to design and implement technology solutions that enhance business operations.
What they look for
Requirements
Candidates must be U.S. citizens with an active public trust and the ability to hold a secret security clearance. The role requires at least 6 years of IT experience, including 4 years of specific ServiceNow business analysis experience.
Full description
Description
NOTE: This opportunity is full-time employment position only (no 1099 or C2C engagements, or third parties or staffing agencies, please). The candidate MUST be a U.S. Citizen, local to the DMV area (Arlington, VA), and available to be on-site full-time.
Daily Responsibilities
- Create epics, user stories with acceptance and testing criteria
- Participate in the development of functional business requirements and help stakeholders assess relative priorities for both business process and technology solutions.
- Evaluate alternative business processes and technology solutions and participate in making technology recommendations to enhance business operations.
- Develop business and system requirements, functional designs, process flows, and test plans.
- Analyze and document business processes and systems
- Facilitate requirements gathering
- Prepare client facing and internal deliverables that are technology related
- Interface with the application development team
Requirements
- Must of a U.S. Citizen (no dual status), as mandated by our government client.
- Must possess an active public trust and be able to complete/pass/hold a secret security clearance.
- This position is full-time on-site (Arlington VA).
- 6+ years professional IT experience.
- 4+ years of experience of eliciting requirements and conducting business process reviews and documentation while applying detailed knowledge of ServiceNow.
- Experience in the System Development Life Cycle (SDLC) processes including client requirement analysis and system design
- Experience implementing systems using the Agile methodology
- Demonstrated ability to develop strong on-site and remote team and client relationships
- Excellent analytical skills, attention to detail, and strong problem-solving abilities.
- Excellent communication and collaboration skills.
- BS/BA degree in Computer Science, Information Systems, Cybersecurity or equivalent experience may be substituted for a 4-year degree.
Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs. $115k - $125k.
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