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Logicalis Asia Pacific

Support Engineer, Cloud

Logicalis Asia Pacific Kuala Lumpur, Kuala Lumpur, Malaysia

IT Services and IT Consulting · 5,001-10,000 employees

7 h ago
support-engineer Mid (2-5 yrs) Full-time Malaysia
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About the role

The Support Engineer will manage and operate scalable, fault-tolerant systems on cloud platforms while migrating on-premises workloads. They are also responsible for providing managed support to customers and implementing cost-control strategies.

What they look for

Systems administration Cloud platforms Virtualization Networking Linux DevOps Troubleshooting Server configuration Migration Cost-control strategies Analytical skills Problem-solving Communication

Requirements

Candidates must hold at least a Bachelor’s degree or Diploma and possess strong communication and analytical skills. Hands-on experience with Linux environments and cloud-related certifications like AWS or Google Cloud are preferred.

Benefits

Professional development Wellbeing support

Full description

About Us         

Founded in 2003, iZeno was built on one conviction: enterprises deserve technology that doesn't just keep pace with change — it drives it.

As part of Logicalis Asia Pacific — the Architects of Change™ — our team of 180+ in-house innovators has delivered over 500+ enterprise solutions across Singapore, Malaysia, Indonesia, Thailand, and the Philippines, spanning AI & machine learning, cloud, DevOps, data analytics, CRM & CX, and ITSM.

At iZeno, you'll belong to a high-performing team where collaboration is real and ideas are welcomed. You'll grow through mission-critical projects that challenge you from day one, backed by the global resources and partner ecosystem of Logicalis. And you'll thrive in an environment that invests in your development, your wellbeing, and your career.

We are proud to be a Great Place to Work® Certified™ organisation — because we believe the same dedication we bring to our clients belongs to our people too.

No challenge is too complex. No ambition too large.

Join iZeno. Your challenges, our commitment.

Job Responsibilities

  • Relevant experience as a systems administrator in a systems operation’s role
  • Ability to work with virtualization technology
  • Experience in monitoring and auditing systems
  • Knowledge of networking concepts
  • Migrating complex, multi-tier applications on Cloud Platforms
  • Ability to deploy, manage, and operate scalable, highly available, and fault-tolerant systems
  • Designing and deploying enterprise-wide scalable operations on Cloud Platforms
  • Implementing cost-control strategies
  • Capability to migrate on-premises workload to service providers
  • Provide managed support to customers

Job Requirements

  • Minimum Bachelor’s degree or Diploma in a relevant course
  • Strong communication skills with ability to consult clients & colleagues
  • Cloud-related certificates such as AWS or Google Cloud, or other technical qualifications is preferred
  • Basic knowledge on DevOps
  • Hands-on experience with Linux environment, and experience in troubleshooting and configuring servers will be advantageous
  • Good analytical and problem-solving skills
  • Work effectively in a fast-paced implementation environment

Interested applicants are invited to apply via our careers portal. Only shortlisted candidates will be notified.

As part of our recruitment process, we collect and process personal data relating to job applicants. By submitting your application, you consent to the collection, use, and/or disclosure of your personal data in accordance with our Data Protection Notice/ Privacy Policy.

At iZeno, we are committed to creating a diverse and inclusive workplace where everyone can thrive.

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