Product Operations Manager
Clera New York, New York, United States · $150K–$200K/yr
Technology, Information and Internet · 2-10 employees
About the role
The Product Operations Manager will partner with Product and Engineering teams to translate requirements into buildable workflows and drive product launch readiness. They will also analyze product usage data to inform prioritization and ensure enterprise-grade compliance standards are met.
What they look for
Requirements
Candidates must have experience in product operations or technical program management at a high-growth technology company and possess working proficiency in SQL. Strong written communication skills and the ability to manage complex, cross-functional initiatives in ambiguous environments are required.
Benefits
Full description
About the Role
A fast-growing, Series D/E AI SaaS company operating at the intersection of housing and healthcare is hiring a Product Operations Manager to support its housing product line. This is a high-ownership, execution-focused role sitting at the heart of product development — partnering closely with Product and Engineering to turn ambitious ideas into reliable, enterprise-ready solutions.
You'll work close to both the product surface area and the underlying data, using technical and analytical skills to drive quality, adoption, and iteration speed as the company scales rapidly.
What You'll Do
- Translate product requirements into clear, buildable workflows through specs, diagrams, and thorough edge-case definition
- Conduct discovery sessions with new enterprise clients to deeply understand their needs and operational requirements
- Drive launch readiness and coordinate cross-functional stakeholders through product releases
- Analyze product usage data using SQL to surface insights, identify gaps, and inform prioritization
- Manage compliance requirements and ensure products meet enterprise-grade standards
- Own process documentation and maintain high-quality internal specs and runbooks
- Act as a connective layer between Product, Engineering, and go-to-market teams to keep complex initiatives on track
What We're Looking For
Required:
- Experience in product operations, technical program management, or execution-focused roles at a high-growth technology company
- Working proficiency in SQL and comfort driving independent data analysis
- Proven ability to manage complex, cross-functional initiatives in ambiguous environments
- Strong written communication skills, including the ability to write clear specs and process documentation
- High attention to detail with strong ownership and follow-through
- Willingness to work in-person at the New York City office 4–5 days per week
Nice to Have:
- Background working with enterprise customers in proptech, multifamily housing, or a related vertical
- Experience supporting AI-driven or automation-heavy product lines
- Prior exposure to a high-growth, post-Series C/D/E technology environment
Compensation & Benefits
- Salary: $150,000 – $200,000 per year (USD), depending on experience
- Competitive equity and benefits package
Note: Visa sponsorship is not available for this role.
Location
This role is based in New York City, NY. It is a hybrid position requiring 4–5 days per week in the office. Remote work is not available for this position.
