Sr Manager, Technical Product Management - AI Governance & Enablement

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

Job Overview This role leads the team that makes adopting AI at T-Mobile fast, easy, and frictionless. This is a builder's role. You'll design the experiences and processes that let teams bring AI into their work quickly, with the guardrails handled in the background rather than in their way. You'll own the enterprise's front-door experience for AI — one simple path in, smart routing to the right partners, and enablement that helps teams move. Here, governance exists to accelerate adoption safely, not to slow it. Success looks like teams across T-Mobile shipping AI faster because the path is clear and the friction is gone.

Job Responsibilities

• Lead the team that runs the enterprise's AI enablement experience — a simple path that gets teams to “yes” quickly.
• Build frictionless intake and routing so requests reach the right partners without teams feeling the hand-offs.
• Turn standards into easy, self-service enablement that helps teams adopt AI.
• Remove blockers to AI adoption and keep simplifying the path.
• Develop and maintain key internal partnerships to ensure comprehensive understanding of business needs and foster cross-functional collaboration.
• Mentor team members by providing coaching and career development opportunities to enhance skills and knowledge.
• Oversee the creation and delivery of executive-level presentations that clearly communicate complex analytical findings.
• Also responsible for other duties/projects as assigned by business management as needed.

Education and Work Experience

• Bachelor's Degree and 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering, or Information Technology

Preferred Work Experience:

• 4-7+ years Product Management. 5+ years' experience of product management in an agile software development environment.
• 4-7+ years Technical Depth. 3+ years' experience in a hands-on technical role writing production code, solution engineering, or technical architecture in a large-scale company/application/product environment.
• 4-7+ years Cross-Functional Leadership. Experience leading cross-functional teams in the development and deployment of technological products.

Required Knowledge, Skills and Abilities

• Adoption & Change Management
• AI Enablement
• Artificial Intelligence Strategy
• Conflict Management Coaching
• Data-Driven Decision Support
• Experience & Process Design
• Product Management
• Product Management Leadership
• Software Product Management
• Stakeholder Management
• Strategic Thinking
• Talent Management

Preferred Knowledge, Skills and Abilities

• Certified Product Manager (CPM)
• Professional Scrum Product Owner (PSPO)
• Certified Business Analysis Professional (CBAP)

• At least 18 years of age
• Legally authorized to work in the United States

Travel: Travel Required (Yes/No): No

DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $182,040 - $328,440

National Base Pay Range: $151,700 - $273,700

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results. 

The base pay range reflects the compensation component of this opportunity. The candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ369707&paradox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary. 

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!

T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, genetic information, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.