Senior Manager IT - Platform Product & Experience (Remote)
First Citizens Bank Raleigh, North Carolina, United States
Banking · 10,001+ employees
About the role
The Senior Manager leads the Product & Experience pillar of the Platform Engineering Hub, owning the strategy, roadmap, and governance of the Internal Developer Platform. They are accountable for developer experience outcomes, self-service engineering capabilities, and the integration of AI-enabled engineering tools.
What they look for
Requirements
Candidates must have a Bachelor's degree with 8 years of experience or a High School Diploma with 12 years of experience in applications development or engineering. Additionally, 5+ years of leadership experience in Platform Engineering, DevOps, SRE, or Cloud infrastructure is required.
Benefits
Full description
Overview
This is a remote role open for multiple markets across the United States.
Leads the Product & Experience pillar of the Platform Engineering Hub. Owns strategy, roadmap, adoption, governance, and lifecycle management of the enterprise Internal Developer Platform (IDP). Accountable for developer experience outcomes, service catalog governance, golden paths, self-service engineering capabilities, platform analytics, GitOps enablement, Infrastructure as Code (IaC) adoption, and AI-enabled engineering experiences.
Responsibilities
Key Responsibilities
Platform Product Management (30%), Developer Experience & Self-Service (25%), Platform Ecosystem & Integrations (20%), Leadership & Talent Development (15%), Innovation & AI Enablement (10%).
- Build and scale Internal Developer Platforms
- Established developer experience programs
- Create self-service engineering capabilities
- Integrate engineering ecosystems
- Applied product management disciplines to improve adoption, satisfaction, and productivity.
Qualifications
Bachelor's Degree and 8 years of experience in Applications development, analysis or engineering OR High School Diploma or GED and 12 years of experience in Applications development, analysis or engineering
- 5+ years leading Platform Engineering, DevOps, SRE, Cloud or Infrastructure teams
- IDP strategy and adoption leadership
- budget and roadmap ownership
- IDP, Platform Engineering, DevEx, Service Catalogs, Golden Paths, GitOps, IaC, CI/CD, Platform Automation
- DevSecOps
- API-first Architecture
- Product Management
Preferred Skills
Kubernetes, Cloud Platforms, Policy-as-Code, Platform Observability, Platform Analytics, AI-assisted Engineering.
Platform Integration Experience
Experience integrating developer platforms with source control, CI/CD, automation, cloud, security, observability, ITSM, and artifact management ecosystems.
This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.
The base pay for this position is generally between $170,000 and $195,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
