Sr Product Manager

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

The Opportunity:

UKG Ready is seeking a Senior Product Manager to lead the strategy, execution, and continuous evolution of capabilities across Human Resources, Benefits, and connected workforce experiences.

This role is ideal for someone who combines strong product thinking with deep Human Capital Management expertise and a passion for solving complex customer problems. Whether your background comes from Product Management, Professional Services, Solution Consulting, Business Analysis, or Enterprise Software Delivery, you'll bring valuable customer insight that helps shape products used by thousands of organizations.

You'll partner closely with Engineering, UX, Customer Success, Professional Services, Support, Sales, and customers themselves to design intuitive experiences that simplify HR administration, modernize Benefits management, and improve connected experiences across the UKG ecosystem.

What You'll Do

Product Leadership:

• Define and prioritize product capabilities across HR, Benefits, and connected platform experiences.
• Partner with Product Leadership to shape product vision, roadmap priorities, and long-term investment strategy.
• Translate customer problems into clear product requirements, epics, user stories, and acceptance criteria.
• Balance customer needs, business priorities, technical constraints, and market opportunities when making product decisions.
• Measure product success through customer outcomes, adoption metrics, operational improvements, and business impact.

Customer & Domain Leadership:

• Develop deep empathy for customers by partnering with Professional Services, Customer Success, Support, Sales, and Design to understand operational workflows and business challenges.
• Partner directly with enterprise customers to validate product concepts and shape future product direction.
• Define capabilities that simplify complex HR and Benefits administration while reducing implementation effort and improving customer self-service.
• Bring deep HCM domain knowledge into product decisions, helping Engineering build solutions that solve real customer problems.

Connected Experiences & Integrations:

• Define scalable experiences that connect UKG with partner ecosystems and third-party platforms.
• Partner with Engineering to design APIs, integrations, and data exchange capabilities that improve interoperability and customer value.
• Collaborate across multiple product teams to deliver seamless end-to-end customer experiences.

AI-Driven Product Development:

AI is transforming every stage of software development—and Product Management is no exception.

Success in this role requires curiosity, adaptability, and enthusiasm for leveraging AI throughout the product development lifecycle.

You'll:

• Use AI to accelerate customer research, product discovery, competitive analysis, documentation, requirements development, backlog management, release planning, and product communication.
• Partner effectively with Engineering teams operating in AI-assisted software development environments.
• Apply critical thinking and sound judgment by validating AI-generated outputs and ensuring product quality.
• Continuously explore emerging AI capabilities that improve customer outcomes, product quality, and delivery speed.
• Help evolve UKG's product management practices as AI reshapes how software is designed and built.

Required Qualifications:

• Demonstrated success leading complex software initiatives through Product Management, Solution Consulting, Professional Services, Business Analysis, Implementation Leadership, or other customer-facing enterprise SaaS roles.
• Strong domain expertise in Human Capital Management, with preference for Benefits, HR, Employee Lifecycle, or related workforce management solutions.
• Experience translating customer challenges into scalable software capabilities and influencing cross-functional teams to deliver business outcomes.
• Proven ability to partner directly with enterprise customers to understand workflows, validate solutions, and influence product direction.
• Strong analytical, communication, and stakeholder management skills.
• Experience collaborating within Agile software development environments.
• Bachelor's degree in Business, Information Systems, Computer Science, or equivalent practical experience.
• Demonstrated curiosity, adaptability, and enthusiasm for learning and applying AI as part of modern product management practices.

Preferred Qualifications:

• Experience as a Product Manager or Product Owner for enterprise SaaS products.
• Experience owning product roadmaps, prioritizing backlogs, and delivering software throughout the product lifecycle.
• Deep understanding of U.S. Benefits administration, Open Enrollment, eligibility, carrier connectivity, or related HCM processes.
• Experience delivering enterprise HR, Payroll, or Benefits software.
• Experience defining APIs, integrations, and connected enterprise experiences.
• Experience bringing new products or significant product enhancements to market.
• Experience using AI-enabled tools such as ChatGPT, Claude, Gemini, Microsoft Copilot, or similar technologies to improve product discovery, planning, documentation, prioritization, and execution.
• Experience working with configuration-driven enterprise software and customer implementations.

What Makes Someone Successful in This Role:

The most successful people in this role are naturally curious, customer obsessed, and energized by solving difficult business problems.

They aren't defined by a specific career path—they're defined by their ability to learn quickly, think strategically, collaborate across disciplines, and continuously adapt as technology evolves.

They understand that AI isn't replacing Product Managers—it's changing what great Product Managers can accomplish.

If you're excited about building the next generation of AI-enabled HR and Benefits experiences while helping shape how modern product teams work, we'd love to hear from you.

Benefits:

• 25 to 28 days of annual leave.
• Medical coverage provided by Bulstrad for you and your dependents.
• Life, AD&D, Disability & critical illness coverage provided by DZI.
• Meal vouchers provided by Edenred - EUR 95 per month.
• Employee Assistance Programs available 24/7.
• Global Tuition Reimbursement program – up to EUR 3 425 per year.
• Fertility support - up to EUR 6 525 per year.
• Adoption assistance.
• Business travel insurance.
• U choose program - EUR 275 every quarter to be spent on eligible items.

Company Overview:

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

The pay range for this position is €31,200 to €42,100 gross annual. The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits