QA Supervisor

JOB SUMMARY:

The QA Supervisor is responsible for the Company’s quality and food safety performance on the assigned shift. Reporting to the QA Superintendent, this position owns shift-level execution, while the programs, specifications, and procedures themselves are created and approved above it. This position works closely with the operations departments to meet Company goals and to support a team environment across the facility. This position must understand, promote and have a “Creekstone Proud” mindset that positively enhances the Company culture, being an example of appropriate behavior, attitude, and respect for others.

ESSENTIAL FUNCTIONS:

• Provide leadership and direction to the hourly QA Technicians on the assigned shift.

• Train, coach, develop, appraise, and when necessary discipline the QA Technicians, with appropriate feedback.

• Ensure sanitation, food safety, and regulatory requirements are met daily.

• Maintain quality standards by ensuring product is produced to Company specifications.

• Investigate customer complaints for quality defects.

• Carry out the quality and food safety programs, specifications, and procedures as directed by the QA Superintendent.

• Update the quality manual when directed.

• Recommend improvements to current quality programs to the QA Superintendent.

• Maintain accurate business and quality records.

• Verify labor hours and payroll report accuracy.

• Maintain a cost-effective schedule that makes best use of labor and supply resources.

• Enforce health and safety policies in the work area, including for employees outside the department.

• Refer upward to the QA Superintendent regulatory findings, customer escalations, and decisions beyond this authority.

• Develop and promote positive working relationships with employees, peers, leaders, and all others.

• All other duties as assigned.

QUALIFICATIONS:

• Prior supervisory experience preferred.

• Working knowledge of beef processing, ground beef, and USDA regulatory requirements.

• Experience working with a diverse labor force.

• HACCP, BRC, PAACO, and PCQI credentials preferred; none required.

• Bilingual English/Spanish preferred.

• Solid problem solving, project management, multitasking, and prioritization skills.

• Detail oriented, organized, reliable, and resourceful, with high expectations for self and others.

• Proficient with the Microsoft Office suite.

• Clear communication skills – verbally and in written form – presenting ideas, concerns, and questions in a well thought out, positive, and professional manner.

• Able to work independently and within a team in a fast-paced environment, dealing effectively with change.

• Able to stand, sit, walk, climb stairs and ladders, bend, stoop, reach, push, pull, and type for extended periods.

• Able to lift and move up to 50 pounds frequently and up to 75 pounds occasionally.

• Able to work in office and production environments with varying temperature, moderate noise, and required PPE.

• Availability to work the assigned shift, including evenings, weekends, and overtime as needed.

• On-site position at the Arkansas City, KS facility.

Creekstone Farms Premium Beef LLC is an Equal Opportunity Employer.