Business Process Analyst
Colibrix One · Warsaw, Masovian Voivodeship, Poland
Financial Services · 51-200 employees
About the role
The role involves monitoring merchant and terminal traffic to ensure optimal system performance and managing Visa principal traffic distribution. It also requires analyzing conversion rates and generating custom analytics reports to enhance operational decision-making.
What they look for
Requirements
Candidates need a Bachelor's degree in Business Administration, Finance, or a related field with at least one year of experience in financial or business analysis. Proficiency in data analysis tools and advanced Excel is required.
Benefits
Full description
Join COLIBRIX ONE – Innovating the Future of Payments
At COLIBRIX ONE*, we’re building advanced, AI-powered payment technologies that support Payment Service Providers (PSPs), Electronic Money Institutions (EMIs), and neobanks across the EU and the UK. As a fully licensed Electronic Money Institution (FCA Reference No. 927920) and holder of a Financial Institution Licence issued by the MFSA, as well as a principal member of both VISA and Mastercard, we provide comprehensive, real-world financial solutions that include:
- Global card processing
- Digital wallet infrastructure
- Cross-border merchant accounts
- Alternative payment methods (APMs)
- Corporate accounts for legal entities
We’re a fast-growing team with a passion for innovation, security, and scalability. Our culture values curiosity, collaboration, and impact - and we’re looking for talented professionals who are ready to shape the future of fintech.
At COLIBRIX ONE, your work directly powers the digital economy. If you're eager to solve meaningful challenges and build with purpose, we’d love to hear from you.
Key Responsibilites
- Monitor merchant, provider, and terminal traffic to ensure optimal system performance
- Oversee merchant routing and switching processes to maintain seamless operations
- Manage and optimize Visa principal traffic distribution across processing channels
- Monitor transaction volumes and traffic spikes, proactively identifying anomalies and potential operational risks
- Verify the correct application of configured processing limits to prevent technical issues and unnecessary transaction declines
- Monitoring and analyzing conversion rates, identifying pain points and errors, and implementing improvements
- Collaborate with internal teams to manage terminal switching and ensure adherence to regulatory limits
- Generate and analyze custom analytics reports as needed
- Evaluate merchant traffic patterns to provide insights to internal teams
- Translate traffic analytics for processing partners to enhance understanding and decision-making
- Organize and deliver training sessions on system operations and analytics for colleagues across departments
What you need to succeed in this role
- Bachelor’s degree in Business Administration, Finance, or a related field
- At least 1 year of experience in financial or business analysis, or in roles focused on process improvement
- Experience working with data analysis tools and advanced Excel skills
- Strong problem-solving skills with keen attention to detail
- Ability to clearly and effectively communicate complex concepts to diverse audiences
- Familiarity with payment industry practices and technologies is an advantage
- Strong interpersonal skills, with a proven ability to work collaboratively in a team-oriented environment
What we offer
- Opportunity to shape the future of fintech solutions within a growing company
- Collaborative, horizontal team structure that values your expertise and ideas
- Continuous learning and development opportunities to enhance your skills and career growth
- Competitive salary and benefits package
* This position is offered within the COLIBRIX ONE. Employment will be under the appropriate legal entity based on the role and location.
