Business Analyst / Senior Business Analyst

Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Business Analyst

In this role, you will:

• Partner with business and technology teams to shape solutions that meet business objectives and protect existing functionality.

• Elicit, analyse and validate business requirements for new and enhanced software capabilities.

• Produce clear, complete and testable requirements with strong attention to detail (e.g., user stories, functional requirements, acceptance criteria).

• Perform holistic impact analysis across processes, data, systems and controls to avoid regressions and unintended consequences.

• Translate business needs into delivery artefacts (user stories, process flows, Confluence documentation, presentations) to support build and test.

• Facilitate requirements workshops, stakeholder interviews, walkthroughs and reviews, driving alignment and timely decisions.

• Communicate analysis outcomes confidently to technical and non-technical audiences, tailoring messages to stakeholder needs.

• Support Agile delivery ways of working, including backlog refinement/grooming, clarifications during development and sprint ceremonies.

• For GCB5 scope: review and approve completed development work ahead of production release and track benefits/outcomes post-implementation.

To be successful in this role, you should meet the following requirements:

• 7+ yrs experience as an IT Business Analyst delivering technology-enabled change.

• Retail banking experience, including retail products, account opening, operational workflow and business processing.

• Strong domain knowledge in at least one area: Retail Banking, Commercial Banking, Payments, or Lending.

• Proven ability to elicit, structure and document high-quality requirements that are unambiguous and testable.

• Strong analytical skills to synthesise complex information, identify impacts and communicate conclusions succinctly.

• Excellent stakeholder management, collaboration and communication skills across business and technology teams.

• Experience working in Agile/Scrum environments, including user story writing and backlog refinement.

• Confident problem-solving skills and comfort navigating ambiguity; able to negotiate and align stakeholders on priorities (exposure to HSBC systems is desirable).

You’ll achieve more when you join HSBC. www.hsbc.com/careers

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.” Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India