Customer Engineer, AI Security, Google Cloud
Google Singapore
Software Development · 10,001+ employees
About the role
The Customer Engineer will identify business opportunities and resolve technical blockers for Google Cloud customers. They will also conduct workshops, deliver product briefings, and prototype integrations to support the technical relationship with clients.
What they look for
Requirements
Candidates must have a bachelor's degree in a technical field and at least 6 years of experience in cyber security. Proficiency in AI product security, software development, and cloud technologies is required.
Full description
Minimum qualifications:
- Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
- 6 years of experience in cyber security.
- Experience with Artificial Intelligence (AI) product security.
- Experience in software development.
- Experience with Cloud technologies.
- Experience in application security, software development life-cycle (SDLC) practices, or vulnerability management.
Preferred qualifications:
- Experience with AI-powered security tools for automated vulnerability detection, exploit generation, and code fix remediation.
- Experience in a customer-facing technical role, including delivering product and solution briefings, partnering with security leaders and technical teams, and optimizing for production results.
- Familiarity with platforms for deploying and managing security agents or AI models for security applications, particularly in code analysis and remediation workflows.
- Understanding the impact of AI on both offensive and defensive security strategies, including how AI can be leveraged to exploit binaries and firmware as effectively as source code.
About the job:
When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities:
- Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
- Share security experience to support the technical relationship with customers, including product and solution briefings and proof-of-concept work, partnering with Product Management to prioritize solutions impacting customer engagement with Google Cloud.
- Support customers facing presentations and conduct workshops to share the experience and be a subject matter expert on Cybersecurity.
- Work directly with customers to demonstrate and prototype Google Cloud product integrations in customer/partner environments.
- Recommend integration strategies, enterprise architectures, platforms, and application infrastructure required to successfully implement a complete solution using best practices on Google Cloud.
