About the role

The Project Manager will coordinate and manage projects connecting Client Services and Technology teams to ensure timely and budget-aligned delivery. They are responsible for monitoring project performance, managing stakeholder relationships, and executing proactive risk management strategies.

What they look for

Project Management Agile Stakeholder Management Risk Management Process Improvement Inventory Control Budget Development MS Project Monday.com Azure Dev Ops Data Analysis Communication Strategic Planning Change Management Technical Feasibility

Requirements

Candidates must have a university degree and 10-12 years of experience, with at least 5 years in a project management role within a global organization. Proficiency in formal project management methodologies and experience with Agile implementations are required.

Full description

Project Manager II, Support Ops

We are seeking a Project Manager to join our fast-paced, dynamic environment. In this role, you’ll be responsible for coordinating and managing projects that connect our Client Services teams with our Technology teams, ensuring delivery is on time, on budget, and aligned with business needs. This role reports directly to the Senior Project Manager and will work under their direction while driving day-to-day execution. The position is based in India and would need commitment to work in 4pm – 1am IST and in hybrid mode of work.

Duties and Responsibilities include:

Adhere to enterprise PMO processes and standards for a specific business portfolio

Gather a variety of data points to accurately inform of business portfolio’s status and health

Coordinate internal resources and third parties/vendors for the flawless execution of high priority projects

Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility

Conduct project discovery sessions with various teams like business, legal, compliance, risk, and development

Develop detailed and comprehensive project plans to monitor and track progress at various gates and to share across teams to include stakeholders

Manage changes to the project scope, project schedule and project costs using appropriate verification techniques

Measure project performance using appropriate tools and techniques

Manage a strong relationship with the clients and all stakeholders

Perform proactive risk management and remediation plans to minimize project risks

Work with service line leads to take detailed ordering briefs and clarify specific requirements of each project

Track project performance, specifically to analyze the successful completion of short and long-term goals

Facilitate change requests to ensure that all parties are informed of the impacts on schedule and budget.

Develop spreadsheets, diagrams, and process maps to document, communicate, and track project needs

Develop and present project progress, dashboard & success metrics to senior management

Track and monitor resource availability and allocation in Agile implementations

Requirements:

Ability to clearly explain complex ideas to a variety of audiences both verbally and written

University degree and min. 10-12 years of experience with over 5 years as a Project Manager in a global organization

Certifications such as CSM, PMI or PRINCE2 are preferred

Proven experience in Project Management

Experience with process improvement & inventory control

Strong understanding of formal project management methodologies

Able to complete projects in a timely manner

Experience overseeing Agile projects

Strong experience in effective planning

Excellent written and client facing communication skills

Budget development, cash flow preparation and tracking are a plus

Strong organizational and analytical skills

Good to have skills/tools:

Project management tools like MS Project, Monday.com, and Planner

Development Operations tools like Azure Dev Ops (ADO)

Strong MS office skills like Excel, PowerPoint, MS Teams, and Word

Six Sigma Certification

About Kroll

I a world of disruption and increasingly complex business challenges, our professionals bring truth into focus with the Kroll Lens. Our sharp analytical skills, paired with the latest technology, allow us to give our clients clarity—not just answers—in all areas of business. We value the diverse backgrounds and perspectives that enable us to think globally. As part of One team, One Kroll, you’ll contribute to a supportive and collaborative work environment that empowers you to excel.

At Kroll, your work will help deliver clarity to our clients’ most complex governance, risk and transparency challenges. Apply now to join One team, One Kroll.

In order to be considered for a position at Kroll, you must formally apply via https://www.careers.kroll.com

Kroll is committed to providing equal opportunities in employment. We will not discriminate between applications for reason of gender, gender identity, race, religion, color, nationality, ethnic origin, sexual orientation, marital status, veteran status, age or disability.

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