Business Analyst OCM
Accenture Santiago, Santiago Metropolitan Region, Chile
Business Consulting and Services · 10,001+ employees
About the role
The role involves designing business processes and ensuring production systems operate according to service level agreements. You will also drive incident resolution and maintain disaster recovery procedures to safeguard organizational operations.
What they look for
Requirements
Candidates must have a bachelor's degree in a relevant field and at least one year of experience in related skills. Expert proficiency in business process design and requirements analysis is required.
Full description
THE WORK: Discover the opportunity to contribute meaningfully and grow your expertise. You will perform independently and become a subject matter expert while actively participating and contributing in discussions. Your involvement will help provide thoughtful solutions to work-related challenges. This role embraces the essence of Business Process Design, inviting you to engage with enthusiasm and make a lasting impact.
Ensure production systems are available and operating according to defined service level agreements. Drive incident and outage resolution with clear and timely communication. Facilitate the restoration of service to the production environment efficiently. Establish and maintain disaster recovery procedures to safeguard operations. Maintain data retention practices in alignment with organizational standards.
HERE'S WHAT YOU WILL NEED:
Expert proficiency in Business Process Design. Advanced proficiency in Requirements Analysis. A minimum of 1 of experience in relevant related skills. Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Beginner proficiency in Business Model Strategy. Beginner proficiency in Business Process Analysis Tools. Intermediate proficiency in Process Improvement. Intermediate proficiency in Workflow Optimization. Advanced proficiency in Stakeholder Communication.
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About Accenture
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com
Declaración de igualdad de oportunidades en el empleo
Creemos que nadie debe ser discriminado por sus diferencias. Todas las decisiones de empleo se tomarán sin importar la edad, raza, credo, color, religión, sexo, origen nacional, ascendencia, discapacidad, condición de veterano militar, orientación sexual, identidad o expresión de género, información genética, estado civil, ciudadanía ni ningún otro criterio protegido por la legislación aplicable. Nuestra rica diversidad nos hace más innovadores, competitivos y creativos, lo que nos permite servir mejor a nuestros clientes y comunidades.
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