Product Manager, Early Collections
Ford Motor Company · Greenville, South Carolina, United States · $68K–$193K/yr
Motor Vehicle Manufacturing · 10,001+ employees
About the role
As an Early Collections Product Manager, you will drive the delivery of software solutions that impact Ford Credit Agents and customer satisfaction. You will work at the intersection of product strategy and technical execution, collaborating with various teams to deliver new functionalities.
What they look for
Requirements
Candidates should have a bachelor's degree in a relevant field and general knowledge of Ford Credit operations. Strong analytical, problem-solving, and communication skills are essential, along with the ability to work independently and collaboratively.
Benefits
Full description
Are you passionate about transforming customer experiences and empowering internal teams with cutting-edge technology? Do you thrive in a dynamic, agile environment focused on delivering tangible value?
Our Ford Credit Core + Servicing (C+S) product team is on a mission to build unwavering confidence and loyalty in our internal agents and external customers. We envision a future where our servicing tools and processes provide complete support, enable self-sufficiency, and deliver effective, personalized service exactly when and where it's needed.
As a Early Collections Product Manager, you won't just gather requirements; you will be a key driver in delivering software solutions that directly impact on the daily work of Ford Credit Agents and, by extension, the satisfaction of our customers. Embracing a modern agile mindset, you will operate at the intersection of product strategy and technical execution, partnering closely with business, product, and engineering teams. You will ideate, design, and help deliver new functionality into our strategic servicing toolset.
